About the new Google Chat standalone app

People in your organization can use the new Google Chat standalone app for a faster and more secure experience.

Users can install the standalone app, or administrators can deploy the app to their organization. If your organization has turned on Chat Preferred, users who previously had the classic Hangouts extension or app are redirected to the new Chat standalone app.

Benefits

The new Chat standalone app is built using Progressive Web Application (PWA) technology. PWAs are web apps with native app functionality.

Advantages of using the new app include:

  • Not having to update the app. Because the app fetches updates through the web, users only need to keep up with Google Chrome updates.
  • Better loading performance.
  • Support for Windows, MacOS, Chrome OS, and Linux (with Google Chrome 73 or higher).

Before you begin

To use the new Chat standalone app, make sure people in your organization:

Deploy the app to users

You deploy the app to your users through the Chrome policy managementsettings.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenChrome management.
  3. Click Apps & extensions
  4. Point to Add and click Add by URL ""
  5. In the URL field, enter https://chat.google.com/download/

    Important: Enter the URL exactly as it appears above.

  6. From the Open website in list, select Separate window.
  7. Click Save.

User can also install the Chat PWA app

To learn how to install the app, go to Install the Chat standalone app.

Note: If your organization has turned on Chat Preferred, users who previously had the classic Hangouts extension or app are redirected to the Chat PWA.

Known limitations

We’re working to address these limitations with the new Chat standalone app:

  • You need Chrome 73 or higher installed on your computer. Chrome doesn't have to be your default browser to use the new standalone app.
  • To use the new standalone app, the Chrome browser needs to be open.
  • The new standalone app is not yet packageable by enterprise re-packagers such as SCCM.
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