About the new Hangouts Chat standalone app

People in your organization can use the new Hangouts Chat standalone app, built using Progressive Web Application (PWA) technology. The PWA uses web standards to deliver native app functionality for a faster and more secure experience.

Users who previously used the classic Hangouts extension or app are redirected to the new Hangouts Chat standalone app. Chat users are prompted to install the new standalone app from chat.google.com.

Benefits

PWAs offer advantages over the existing Hangouts Chat standalone app built on Electron, including:

  • Not having to update the app. Because the app fetches updates through the web, users only need to keep up with Google Chrome updates.
  • Better loading performance.
  • Support for Windows, MacOS, Chrome OS, and Linux (with Google Chrome 73 or higher).
  • Coming soon: Admins can deploy the app to their employees through Chrome Policy Management in late 2019.

What users need to install the app

To use the new Hangouts Chat standalone app, make sure people in your organization:

For instructions on how to install the app, go to Install the Chat standalone app.

Known limitations

We’re working to address these limitations with the new Hangouts Chat standalone app:

  • You need Chrome 73 installed on your computer. Chrome 73 doesn't have to be your default browser to use the new Hangouts Chat standalone app.
  • The new standalone app is not yet packageable by enterprise re-packagers such as through SCCM.
  • The new standalone app can't be force-installed currently.
  • The new standalone app can't currently be managed as part of Chrome policy in the Admin console.
  • To use the new standalone app, Chrome Browser needs to be open.
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