Plesk: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher Appsand then Gmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail. 

  • If you’re in the Setup Wizard, go to the Add G Suite MX records instructions. If you don’t have the wizard open, sign in to the G Suite Setup Wizard. The wizard will help you tell Google to find your new MX records and direct your mail to Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host

Plesk® is a tool that many hosting providers use to manage DNS settings, on both shared and virtual private server (VPS) offerings. For help accessing Plesk, contact your domain host's support team.

If you have configured local email addresses for a domain, changing the MX records to G Suite can cause these inboxes to stop working. Add all of your users, email aliases, and domains before switching to G Suite MX records to keep these inboxes active.

Step 2: Go to your DNS records

  1. In your Plesk control panel, click Domains.
  2. Click the domain that you want to set up with G Suite MX records.
  3. Click DNS Settings.

    A red circle highlights the DNS Settings option.

Sep 3: Delete existing MX records

  1. Check the boxes for the following records to be deleted:
    • dmarc.yourdomain.com (TXT record)
    • mail.yourdomain.com (A record)
    • yourdomain.com (MX 10 record)
    • webmail.yourdomain.com (A record)

    A red circle highlights the Remove button on the DNS tab.

    Note: The most important record to remove is the MX record. But to avoid conflicts, the DMARC TXT (if any) and A records for mail and webmail should also be removed.

  2. Click Remove.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.

If you have configured local email addresses for a domain, changing the MX records to G Suite can cause these inboxes to stop working. Add all of your users, email aliases, and domains before switching to G Suite MX records to keep these inboxes active.

  1. On the DNS tab toolbar, click Add Record.

    A red circle highlights the Add Record button on the DNS tab.

  2. From the Record Type list, select MX.
  3. Leave the Mail Domain field empty.
  4. In the Mail exchange server field, enter ASPMX.L.GOOGLE.COM.

    Make sure to include the period at the end of the record.

  5. In the Specify the priority of the mail exchange server list, select very high (0) as the record priority.

    Plesk’s priority of very high (0) is equivalent to the highest priority (1) in the G Suite MX records table above.

    All fields of the MX record are complete

  6. Click OK.
  7. Repeat steps 1–6, entering the remaining MX server address values from the table above and setting the Priority values.
  8. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

  9. After all of the MX records are added, click Update.

    The Update button is selected in the orange notice box.

    The MX records you added appear in the DNS records table.

    All of the MX records are added and displayed on the DNS table.

Step 5: Tell Google to find your new MX records

  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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