Plesk: Set up MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

A Beginner's Guide to Signing up for Google Workspace

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records

Step 1: Sign in to your domain host

Plesk is a tool that many hosting providers use to manage DNS settings, on both shared and virtual private server (VPS) offerings. For help accessing Plesk, contact your domain host's support team.

If you have configured local email addresses for a domain, changing the MX records to Google can cause these inboxes to stop working. Add all of your users, email aliases, and domains before switching to Google MX records to keep these inboxes active.

Step 2: Go to your DNS records

  1. In your Plesk control panel, click Domains.
  2. Click the domain that you want to set up with Google MX records.
  3. Click DNS Settings.

    A red circle highlights the DNS Settings option.

Step 3: Delete existing MX records

  1. Check the boxes for the following records to be deleted:
    • (TXT record)
    • (A record)
    • (MX 10 record)
    • (A record)

    A red circle highlights the Remove button on the DNS tab.

    Note: The most important record to remove is the MX record. But to avoid conflicts, the DMARC TXT (if any) and A records for mail and webmail should also be removed.

  2. Click Remove.

Step 4: Add the new MX records

To direct your email to your Google Workspace account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
Important: Some registrars require you to add a period after the .COM in the MX server address.

If you have configured local email addresses for a domain, changing the MX records can cause these inboxes to stop working. Add all of your users, email aliases, and domains before switching to Google MX records to keep these inboxes active.

  1. On the DNS tab toolbar, click Add Record.

    A red circle highlights the Add Record button on the DNS tab.

  2. From the Record Type list, select MX.
  3. Leave the Mail Domain field empty.
  4. In the Mail exchange server field, enter ASPMX.L.GOOGLE.COM

    Make sure to include the period at the end of the record.

  5. In the Specify the priority of the mail exchange server list, select very high (0) as the record priority.

    Plesk’s priority of very high (0) is equivalent to the highest priority (1) in the Google MX records table above.

    All fields of the MX record are complete

  6. Click OK.
  7. Repeat steps 1–6, entering the remaining MX server address values from the table above and setting the Priority values.
  8. Skip this step if you already verified your domain by another method (such as TXT or CNAME record).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
  9. After all of the MX records are added, click Update.

    The Update button is selected in the orange notice box.

    The MX records you added appear in the DNS records table.

    All of the MX records are added and displayed on the DNS table.

Step 5: Tell Google to find your new MX records

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. Check the boxes to confirm:

    1. You've created accounts for all existing email addresses in your organization.

    2. You're ready to stop receiving messages at your old email provider and start receiving them in Google Workspace.

  3. Click Continue.

  4. Scroll to the bottom of the next page and click Activate Gmail.

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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