Google Chat audit log

Track users conversation and room activity
If you have G Suite Essentials edition, upgrade to G Suite Enterprise to get this service.

You can track conversation and discussion activity in your organization using the Google Chat audit log. For example, you can see when a user starts a direct message or creates a room.

Before you begin

If you have history turned off, you won't see data for users who send direct messages. To check your settings, see Turn history on or off.

Note: Occasionally some Chat activity isn't logged as expected. We're working to resolve this issue and will update this article when full logging is restored.

Open the Hangouts Chat audit log

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Reports.
  3. On the left under Audit, click Hangouts Chat.
  4. (Optional) To customize what you review, on the right, click Manage columns Manage columns, select the columns that you want to see or hide, and click Save.

Data you can view

Data Type Description
Event name The action that was logged, such as starting a conversation or creating a room.
Event description Details of the event.
User The name of the user who performed the action.
Date Date and time the event occurred (displayed in your browser's default time zone).

When and how long is data available?

See Data retention and lag times.

Related topics

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