Set up paid Drive Enterprise service

 

To avoid interruptions to your Drive Enterprise service, you need to set up a billing account for your subscription so you can start making monthly payments.

When do I set up billing?

If you entered billing information when you signed up for Drive Enterprise, you’ve already set up your billing account. You can expect a paid subscription to begin automatically, after the trial ends.

If you didn’t add billing information during sign-up, you need to do so during your free trial. This is true even if you previously set up billing for another Google service, such as Cloud Identity Premium. If you end up not using Drive Enterprise, you can cancel your subscription before making payments. See About your Drive Enterprise free trial.

Email-verified customers who’ve now verified their domain also need to set up billing. To protect the data of these customers, we delete the billing accounts they set up for their email-verified service. If you’re one of these customers, set up billing again.

Step 1: Start billing setup​

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Under Subscriptions, next to Google Drive Enterprise, click Set up billing.
  4. Follow the on-screen instructions to set up Drive Enterprise billing.

Step 2: Choose your billing options

Click below for help with any billing option.

Billing country and currency (can't change later)

For available currencies and payment methods, see Payment options in my country.

The country and currency you choose determine what payment methods you can use to pay for your subscription.

Important: You can’t change the billing country or currency after you complete and exit billing setup.

Billing plan

The Drive Enterprise Flexible Plan is similar to Cloud Identity Premium in that you can add or delete users any time. There’s no annual commitment for users or storage.

For Drive Enterprise, you pay only for active users and storage used each month. Learn How Drive Enterprise billing works.

Billing account type (can't change later)

Specify whether your Drive Enterprise service is for individual or business use.

Important: Choose carefully. You can’t change this setting after you complete and exit billing setup.

Tax status

If you select the Business account option, you have the business tax status by default.

If you select the Individual account option, select your tax status: registered or unregistered. A registered tax status means that you have a value-added tax (VAT) ID number that you want to enter. If you don’t have a VAT ID, or you don’t want to enter it, select the unregistered tax status.

For both the Business and Registered individual options, entering your VAT ID ensures that Google charges you the correct tax for your services. If you don’t enter a VAT ID, your account charges might increase.

Learn more about Taxes in Taiwan.

Tax status

If you select the Business account option, select your tax status. All business accounts can enter a Goods & Services Tax identification number (GSTIN) or other tax information.

If you select the Individual account option, select your tax status: registered or unregistered. A registered tax status means that you have a GSTIN that you want to enter. If you don’t have a GSTIN, or you don’t want to enter it, select the unregistered tax status.

For both the Business and Registered individual options, entering your tax information ensures that Google charges you the correct tax for your services. If you don’t enter your tax information, your account charges might increase.

Learn more about Taxes in India.

If you select the Business account option, you can enter a valid value-added tax (VAT) ID. This will prevent you from incurring Irish VAT charges of 23%.

Learn more about Taxes in the EU.

Payment method

Enter a payment method we can charge for your monthly payment. Google accepts major credit cards in over 230 countries, including Visa®, Mastercard®, and American Express®.

Depending on your country and currency, we might be able to withdraw payments directly from your bank account (direct debit).

For available currencies and payment methods, see Payment options in my country.

Questions?

Why do I get an error when I try to enter my payment information?

See the troubleshooting steps for Billing error messages.

When do automatic payments occur?
  • G Suite, Google Drive Enterprise, and Cloud Identity Premium—Once your free trial ends and your paid subscription starts, we charge your payment method at the beginning of the following month. If your paid service starts in May, for example, we charge you at the beginning of June. After that, charges continue automatically at the beginning of each month.
  • Domain registration—We start charging your payment method at the time of purchase. If you set up your domain for automatic renewal, we renew your domain 7 days before the annual renewal date and charge your payment method at the beginning of the following month.

Learn more about how to understand your monthly costs.

How long until my bank account can be debited?

Before we can debit your new bank account, we need to verify that it’s yours. How long this takes depends on your location. If you’re in:

  • The U.K.—It takes about 2 days for us to verify your account. No action is required on your part.
  • The U.S. and Europe, outside the U.K.—You must verify the account before we can begin payments. You can do this by making a test deposit. This process can take up to 10 days, but it often happens much sooner.
You can tell whether Google is still verifying your bank account if you see a Verification in progress or Mandate pending message on your Payments page. If you're setting up billing for the first time, your paid service won't begin until we verify your account.
Can I pay in advance?

Yes. You can pay ahead for your subscription instead of making monthly payments by adding credit to your account. For details, see Make a manual payment or pay early.

Was this helpful?
How can we improve it?