Email routing

Domain-level routing

If you have the legacy free edition of G Suite, upgrade to Google Workspace to get this feature. 
The Email routing setting is being deprecated and will be removed from your Google Admin console. During the transition, the setting might be visible in your the Admin console. This setting is replaced by the Routing setting, and we recommend you update any Email routing settings with Routing settings.

For the domain-level routes you configured, you can convert the Email routing setting to the Routing setting. If you set up catch-all routing, you can convert the catch-all configuration after you convert all additional domain configurations.  

The Email routing setting is located in one of the Admin console locations below below, depending on your account. For details about the setting, go to the section that matches the setting location in your Admin console:

Apps > Google Workspace > Gmail > Routing

If the Email routing setting is located at Appsand thenGoogle Workspaceand thenGmailand thenRouting, you can no longer use the setting to create or edit domain-level routing or catch-all routing settings.
Any current Email routing settings will continue work for domain-level and catch-all address routing. The Routing setting (on the same page) replaces the Email routing setting. We recommend using the Routing setting to create any new domain-level routing or catch-all routing settings. Learn more about the Routing setting.
Important: If you click CLEAR on the Email routing setting, all existing Email routing settings are deleted. You can't create new settings with Email routing setting.

Apps > Google Workspace > Gmail > Advanced Settings

For domain-level routes you configured, you can convert the Email routing setting to the Routing setting. If you set up catch-all routing, you can convert the catch-all configuration after you convert all additional domain configurations.
To convert domain-level routing:
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenGoogle Workspaceand thenGmailand thenAdvanced settings.

    Tip: To see Advanced settings, scroll to the bottom of the Gmail page.

    On the left, select the top-level organization, typically your domain.

  3. Go to the Email routing setting.

  4. Under Send bounce notifications, click Convert. The configuration you used for the domain-level routes is copied to the new Routing setting and is shown on the screen.

  5. Review the configuration and edit the controls, if necessary. For details on the Routing setting, see Set up routing for your domain or organization

  6. Click Add setting.

  7. Repeat steps 5–7 to convert all additional routes. For each route under Send bounce notifications, you need to click Convert. 

  8. If you configured catch-all routing for the primary route, you’ll be prompted to click Convert again. If you didn’t configure a catch-all route, all controls related to catch-all routing disappear after you convert the final additional route.

  9. At the bottom of the page, click Save.

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