Zuora cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Zuora

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Zuora in the search field.
  5. In the search results, hover over the Zuora SAML app and click Select.
  6. On the Google Identity Provider details page, do the following:
    1. Copy and save the SSO URL.  
    2. Copy and save the Entity ID.
    3. Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, enter the ACS URL and Entity ID that match your configuration environment:

    ACS URL

    • US Production: https://www.zuora.com/apps/saml/SSO/alias/defaultAlias 
    • US API Sandbox: https://apisandbox.zuora.com/apps/saml/SSO/alias/defaultAlias 
    • EU Production: https://eu.zuora.com/apps/saml/SSO/alias/defaultAlias 
    • EU API Sandbox: https://sandbox.eu.zuora.com/apps/saml/SSO/alias/defaultAlias 

    Entity ID

    • US Production: www.zuora.com 
    • US API Sandbox: apisandbox.zuora.com
    • EU Production: eu.zuora.com
    • EU API Sandbox: sandbox.eu.zuora.com    
  9. Click Continue.

    Note: Attribute mapping is not required for Zuora.

  10. On the Attribute mapping page, click Finish.
Step 2: Set up Zuora as a SAML 2.0 service provider (SP)
  1. Email Zuora support and ask them to enable SSO for your organization. Include the following information with your request:
    • The email domain you want to use for SSO.
    • The SSO URL and Entity ID you copied in Step 1 above.
    • The certificate you downloaded in Step 1. 
    • Logout URL in this format: scheme://domain:port/path?query_string#fragment_id.
  2. Once Zuora informs you that setup is complete, log in to Zuora as administrator.
  3. Go to Settings and then Single Sign-On.
    You should see a message that SSO is enabled, along with the URL to use for logging in.
Step 3: Enable the Zuora app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Zuora.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Zuora user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working

Zuora supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Zuora.
  4. At the top left, click Test SAML login

    Zuora should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Navigate to a new Zuora sign-in page
    You should be redirected to the Google sign-in page.
  2. Enter your username and password. 
    After your credentials are authenticated, you are redirected to Zuora.


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