Chat requirements

Device requirements for users

Each user device must meet the following requirements:

  • Computer with web browser: Google Chrome, Safari, or Firefox.
  • Android and Apple® iOS® device requirements are specified by the mobile apps in Google Play and the Apple App Store.

Currents profiles in Google Chat

Depending on the Chat settings in the Admin console, a user name might not display in autocomplete in some situations, such as:

  • Starting direct messaging (DM)
  • Adding someone to a room
  • Direct messages
  • Group DMs

The table below shows various scenarios that may apply:

Directory Contact Sharing Currents profile Name displayed in Google Chat
Enabled Not created User’s Name
Disabled Not created Anonymous User
Enabled Active User’s Name
Disabled Active User’s Name

Note: If a user has existing chat conversations, the user name may still be visible rather than the expected "Anonymous User".


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