TargetProcess cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for TargetProcess

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter TargetProcess in the search field.
  5. In the search results, hover over the TargetProcess SAML app and click Select.
  6. On the Google Identity Provider details page, download the certificate and copy the SSO URL.
  7. Click Continue.
  8. On the Service provider details page, edit the ACS URL and Entity ID, replacing {your_domain} with your company domain provided during the TargetProcess SAML setup. 
  9. Click Continue.

    Note: Attribute mapping is not required for TargetProcess.

  10. On the Attribute mapping page, click Finish.
Step 2: Set up TargetProcess as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to TargetProcess with your organization's TargetProcess administrator account.
  3. Click Settings.
  4. Click Authentication and Security and then  Single Sign-On.
  5. Check Enable Single Sign-on.
  6. Enter the SSO URL you copied in step 1.
  7. Paste the certificate you downloaded in step 1.
  8. Click Save.
Step 3: Enable the TargetProcess app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select TargetProcess.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your TargetProcess user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

TargetProcess supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select TargetProcess.
  4. At the top left, click Test SAML login

    TargetProcess should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{your_domain}.tpondemand.com. You should be redirected to the Google sign-in page.
  3. Enter your user name and password.

After your credentials are authenticated, you are redirected back to TargetProcess.



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