Splunk Observability Cloud cloud (formerly SignalFX) app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Splunk Observability Cloud

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You must be signed in as a super administrator for this task.

Before you begin

Before configuring SSO, sign in to Splunk Observability Cloud and get your organization's SAML Integration ID on the Integrations page. You'll need this detail to complete the next step. 

Step 1: Set up Google as a SAML identity provider

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps.
3. Click Add appSearch for apps.
4. For Enter app name, enter SignalFX.
5. In the search results, point to SignalFX and click Select.
6. In the Google Identity Provider details window:
   1. For Option 1: Download IdP metadata, download and save the metadata.
   2. For Option 2: Copy the SSO URL, entity ID, and certificate:
      1. Next to Entity ID, click Copy  and save the entity ID.
      2. Next to Certificate, click Download  and save the certificate.
         You need these details to complete the setup in Splunk Observability Cloud.
7. Click Continue.
8. On the Service provider details page, for ACS URL, replace {integrationid-provided-by-sp} with the integration ID that you got earlier.
9. Click Continue.
10. In the Attribute Mapping window, click Select field and map the following Google directory attributes to their corresponding Splunk Observability Cloud attributes. The User.FirstName, User.LastName, User.email, and PersonImmutableID attributes are required.

    Google directory attribute	Splunk Observability Cloud attribute
    Basic Information > First Name	User.FirstName
    Basic Information > Last Name	User.LastName
    Basic Information > Primary Email	User.email
    Basic Information > First Name	PersonImmutableID

11. (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
12. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

13. Click Finish.

Step 2: Set up Splunk Observability Cloud as a SAML 2.0 service provider

1. Open an Incognito browser window, go to the Splunk Observability Cloud sign-in page, and sign in with your Splunk Observability Cloud administrator account.
2. Click Integrations.
3. In the search field, enter Google Cloud Identity.
4. Enter a name for your SAML Integration.
5. For Certificate, upload the Certificate that you downloaded in Step 1.
6. For Issuer URL, paste the entity ID that you copied in Step 1.
7. For Metadata, upload the metadata that you downloaded in Step 1.
8. Click New Integration.

Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps.
3. Click SignalFX
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Learn more about organizational structure.
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Customize service access using access groups.
8. Ensure that your Splunk Observability Cloud user account email domains match the primary domain of your organization’s managed Google Account.

Step 4: Verify SSO is working

Splunk Observability Cloud only supports identity provider-initiated SSO.

Verify identity provider-initiated SSO

1. Sign in with a super administrator account to the Google Admin console.

   If you aren’t using a super administrator account, you can’t complete these steps.

2. Go to Menu  Apps > Web and mobile apps.
3. Click SignalFX.
4. In the SignalFX section, click Test SAML Login.

   The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

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