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SurveyMonkey cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for SurveyMonkey

Here's how to set up single sign-on (SSO) via SAML for the SurveyMonkey application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Survey Monkey in the search field.
  5. In the search results, hover over the Survey Monkey SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, the ACS URL and Entity ID values for SurveyMonkey are configured by default.
  9. Click Continue.
  10. On the Attribute mapping page, click the Select field menu and map the following Google directory attributes to their corresponding SurveyMonkey attributes:
     
    Google directory attribute SurveyMonkey attribute
    Basic Information > First Name FirstName
    Basic Information > Last Name LastName
    Basic Information > Primary Email Email
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. Click Finish.
Step 2: Set up SurveyMonkey as a SAML 2.0 service provider (SP)

After SurveyMonkey creates your Enterprise group, they'll notify you and request the information they need to configure SSO for your organization. Send them the following IdP information copied in Step 1 above:

  • SSO URL (SurveyMonkey calls this the "HTTP Redirect Endpoint")
  • Entity ID 
  • Attach the X.509 certificate you downloaded in Step 1 as a text file attachment to the email.
Step 3: Enable the SurveyMonkey app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select SurveyMonkey.
  4. Click User access.
  5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your SurveyMonkey user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

SurveyMonkey supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select SurveyMonkey.
  4. At the top left, click Test SAML login

    SurveyMonkey should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

Note: The specific URL you need to verify SSO is supplied by SurveyMonkey after they complete your SSO configuration.

  1. Close all browser windows.
  2. Open https://www.surveymonkey.com/user/sso/{your_domain} and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to SurveyMonkey.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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