SurveyMonkey cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for SurveyMonkey

Here's how to set up single sign-on (SSO) via SAML for the SurveyMonkey application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter SurveyMonkey in the search field.
  5. In the search results, hover over the SurveyMonkey SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, the ACS URL and Entity ID values for SurveyMonkey are configured by default.
  9. Click Continue.
  10. On the Attribute mapping page, click the Select field menu and map the following Google directory attributes to their corresponding SurveyMonkey attributes:
     
    Google directory attribute SurveyMonkey attribute
    Basic Information > First Name FirstName
    Basic Information > Last Name LastName
    Basic Information > Primary Email Email
  11. Click Finish.
Step 2: Set up SurveyMonkey as a SAML 2.0 service provider (SP)

After SurveyMonkey creates your Enterprise group, they'll notify you and request the information they need to configure SSO for your organization. Send them the following IdP information copied in Step 1 above:

  • SSO URL (SurveyMonkey calls this the "HTTP Redirect Endpoint")
  • Entity ID 
  • Attach the X.509 certificate you downloaded in Step 1 as a text file attachment to the email.
Step 3: Enable the SurveyMonkey app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select SurveyMonkey.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your SurveyMonkey user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

SurveyMonkey supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select SurveyMonkey.
  4. At the top left, click Test SAML login

    SurveyMonkey should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

Note: The specific URL you need to verify SSO is supplied by SurveyMonkey after they complete your SSO configuration.

  1. Close all browser windows.
  2. Open https://www.surveymonkey.com/user/sso/{your_domain} and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to SurveyMonkey.


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