Block, unblock, or delete a device

When you block or delete a device, the device stops syncing corporate data. The user can still access corporate data that’s already saved on the device, but any data stored in Drive File Stream is deleted.

To remove all G Suite data from a device, you wipe the account from the device or wipe the entire device instead.

Tip: To approve or block multiple devices that are assigned to different users, see Control what devices can access your data.

Before you begin

Before you can approve or block devices, you need to set up mobile device management.

Block a device

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devices.

    If you don't see Devices on the Home page, at the bottom, click More controls.

  3. Choose an option:
    1. For Android, iOS, and Google Sync devices, click Mobile devices.
    2. For devices using Endpoint Verification, click Endpoint Verification.
  4. Locate the device in the list and click its name.
  5. Click Block. The device’s status changes to Blocked.

Blocked devices stay in your devices list until you delete them. You might see a message that a device can’t be blocked. For details, click the message. To try to block the device again, click Retry.

Unblock a device 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devices.

    If you don't see Devices on the Home page, at the bottom, click More controls.

  3. Choose an option:
    1. For Android, iOS, and Google Sync devices, click Mobile devices.
    2. For devices using Endpoint Verification, click Endpoint Verification.
  4. Locate the device in the list and click its name.
  5. Click Unblock device. The device’s status changes from Blocked to Compliant or Non-compliant, depending on its compliance with your organization’s policies. 

Delete a device

When you delete a device, the device stops syncing corporate data, but no information is removed from it. If you want to remove corporate data from the device, wipe the account from the device or wipe the entire device before you delete it. For details, see Remove corporate data from a mobile device. 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devices.

    If you don't see Devices on the Home page, at the bottom, click More controls.

  3. Choose an option:
    1. For Android, iOS, and Google Sync devices, click Mobile devices.
    2. For devices using Endpoint Verification, click Endpoint Verification.
  4. Select the devices you want to delete and click More More Delete Devices. Deleted devices are removed from the list of managed devices.

Related topics

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