Google+ community metrics

View your users' community activity

As a G Suite administrator, you can view Google+ community activity.

Step 1: Open your community metrics report

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Reports.

    To see Reports, you might have to click More controls at the bottom.

  3. In the left sidebar, select Apps and then Google+ and then Communities Report.
    The report shows a table of data you can export. 
  4. See below for how to interpret and customize report data.

Step 2: Understand community metrics

The following community data is included in the report.

Report column Description
Community

The community name. Click the link to go to the community.

Note: If the community is private and not restricted to your organization, but is owned by a member of your organization,  it shows as External private community in the table. This means the community is private and outside your organization.

Date created Date the community was created.
Visibility Audience that can join and view the community content. Can take one of four values:
  • Public: visible to anyone, anywhere
  • Private: only invited members can join and see community content
  • Organization wide: visible to anyone in your organization
  • Private within organization: only invited members of your organization can join and see community content.
Total members Total number of members in the community. This includes members added from Google Groups.
Internal members Number of members from your organization in the community.
External members Number of members from outside your organization in the community
Active members Number of members who performed any action (post, comment, or +1) in the reporting period.
Active internal members Number of active members of the community from your organization in the reporting period.
Active external members Number of active members of the community from outside your organization in the reporting period.
New members Number of members who joined during the reporting period.
Posts Number of posts made during the reporting period.
Deleted posts do not subtract from this count.
Comments Number of comments made during the reporting period.
Deleted comments do not subtract from this count.
+1s Number of +1s made during the reporting period.
Deleted +1s do not subtract from this count.

Step 3: Change the data you see in the table

  1. Open your report as shown above.
  2. Click Down arrow icon and choose between 7 or 30 days of data. This will be reflected in the values in the Active members, Active internal members, Active external members, New members, Posts, Comments, and +1s columns.
  3. Click a column in the table to sort by that column.

Step 4: Download the table data

You can download your community metrics report data as a CSV file.

  1. Open your report as shown above.
  2. Click Download. The Tasks pane will open and show the progress of the download preparation.
  3. Click Download CSV to download the report.

How old is the data I'm seeing?

The data in the table may be up to 48 hours old.

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