Search
Clear search
Close search
Google apps
Main menu
true

Change a site URL

G Suite administrators can change the URL for any public site in Sites. 

For example, you can map the default URL http://sites.google.com/example.com/mysite to a custom URL, such as mysite.example.com
 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Appsand thenG Suiteand thenSites.
  3. Click Web Address Mapping.
  4. Click Add a new web address.
  5. Complete the settings:
    1. Version—new Sites or classic Sites
      Ask your user which Sites version they are using. The new Sites has a "Publish" button at the top right of the site editing page. Classic Sites does not display a “Publish” button.
    2. Site Location—Select your domain and enter the site name.
    3. Web Address—Enter the subdomain and select your domain for your site (for example, mysite.domain.com).
      Tip: The domain is the hostname address for your site, such as domain.com.  The subdomain is an address within your site, such as mysite.
  6. Select Add Mapping and follow the instructions provided. Depending on your domain registrar, you may need to make CNAME changes.
    • You'll see instructions for making CNAME changes after you select Add Mapping.
    • Mappings will not work until the CNAME is configured.

Troubleshooting

Take the following action if an error appears next to a Web Address entry.

  • Missing certificate—Delete and recreate the address mapping to provision the domain validated SSL certificates.
  • Invalid DNS—This could be due to the following possible issues:
    • The CNAME was not properly configured. Learn more
    • Your DNS provider lacks proper support for CAA. Learn more
      • Add a CAA record to your domain
      • Contact your DNS provider to fix the CAA support
      • Change to a DNS provider that provides proper CAA support
      • A CAA record may have been explicitly configured in your domain, which prevents issuance by Let’s Encrypt
  • Rate Limited—Up to 20 URL mappings can be created each week for your domain. The certificate will be provisioned within a week. 

Wait for the provisioning process to complete, which can take some time.

Notes

  • For sites that are viewable within your organization only, the link is redirected to the default URL (such as https://sites.google.com/example.com/mysite).
  • New Sites address mappings automatically provision domain validated SSL certificates for secure connections. You cannot use other certificates.
  • You may need to wait up to 24 hours to see your changes reflected. This feature is not available for trial domains.
Was this article helpful?
How can we improve it?
false
Sign in to your account

Get account-specific help by signing in with your G Suite account email address, or learn how to get started with G Suite.