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If your organization uses hangouts.google.com for video calls, visit the classic Hangouts Administrator Help Center.

Known issues and limitations

Known issues

Current limitations

The following limitations apply for this release.

  • Dial-in access supports a U.S. phone number.
    • Participants can use the number to dial in to a meeting, but international call rates may apply.
    • Dial-in numbers are included for Calendar events created by G Suite Enterprise users only.
  • Users can’t dial out from a Meet video meeting to a phone number.  This method is supported in classic Hangouts to provide audio-only access.
  • All participants must join using Meet. You can’t join a new video meeting via classic Hangouts.
  • People who dial-in for audio only access are dropped after 3 hours and must dial in again.
  • Desktop access is only supported through Chrome.
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