View mobile and endpoint device details

If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature. 

As an administrator, you can see details about devices that are accessing your organization’s data through managed user accounts. You can see information about the device (such as device type and operating system), device security, user information, and installed apps.

Find a device

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Choose an option: 
    • Click Mobile devices to see your managed mobile devices.
    • Click Endpoint Verification to see laptop and desktop devices that use Endpoint Verification.
  4. Click the row of the device you want to view details for. 
    Tip: If your organization has a lot of mobile devices, use the filters or search bar to find a specific device. For details, see Find specific mobile devices

Learn about device details

Properties that are not supported by a device are not displayed.

Device security

Property Description Supported devices
Management level

Level of mobile management the device is managed with—basic and advanced.

Mobile devices
Password status Whether the device has a password. Android 6.0 Marshmallow and later
Mac®
Windows®
Compromised status

Whether the device is rooted or jailbroken—processes that remove restrictions on the device.

Possible values: 
Compromise detected (rooted or jailbroken device), No compromise detected, Unresolved.

Android
Apple® iOS®
 
Encryption status Whether the device is encrypted. Android
Chrome OS
Mac
Windows
Camera status Whether the device’s camera is enabled or disabled. Android
iOS
Privilege

Level of control your organization has over a managed device. 

Possible values: 

Device owner—The device is company-owned. Your organization has full control of the device. 

Profile owner—The device has a managed work profile that’s separate to the user's personal space. Your organization only has control of the work profile.

Device administrator—The user has a managed account in the personal space on their device. Your organization has full control of the device.

Android
First sync

Date and time the device first synced corporate data.


 

All managed devices
 
Last sync The most recent date and time the device synced corporate data.
 
All managed devices
User agent Version of the agent serving as the management mechanism for this device (for example, Google Apps Device Policy 7.05 is a User agent for Android). All managed devices
Managed account on owner

For devices with multiple users (such as tablets). Indicates whether the managed user account is on the device’s primary user profile. 

Possible values: 

Yes—Managed account is on the device’s primary user profile. Device privilege is Device owner or Device administrator.

No—Managed account is not on the device’s primary user profile. Or, device privilege is Profile owner and the managed account is on the primary profile.

Android
ADB status

USB debugging status of the device.

Possible values: Enabled or Disabled.

Android
Unknown sources

Indicates whether the device allows installation of non-Play Store apps from unknown sources. As an administrator, you can enforce a restriction on this setting. For details, see Unknown sources

Possible values: Enabled or Disabled.

Android
Developer options

Indicates if the user can use developer options on their device. As an administrator, you can enforce a restriction on this setting. For details, see Developer options

Possible values: Enabled or Disabled.

Android
Verify apps

Specifies if the Verify Apps setting is turned on or off.

Verify Apps scans apps for threats when they’re installed from sources other than Google Play. It also periodically scans devices for potentially harmful apps.

Verify Apps is turned on by default. As an administrator, you can specify whether users can turn it off. For more information, see Apply settings for Android mobile devices.

Android

Device information

Property Description Supported devices
Device ID

Unique number associated with the user’s device (for example, 35407fa833a25163).

All managed devices

Serial number Serial number of the device (for example, ZX1G428WVV). All managed devices
Ownership

Whether the device is company-owned or the user’s personal device. 

Possible values: Company owned, User owned

Android
Chrome OS
Mac
Windows
Asset tag Device asset tag assigned by the administrator.


 
Android (company-owned only)
Chrome OS
Mac
Windows
Type Sync type: Android, iOS, or Google Sync. Mobile devices
Operating system Name of the mobile operating system (for example, Android 5.1.1, iOS 9.3.2). All managed devices
IMEI

International Mobile Equipment Identifier (IMEI) of the device (for example, 35 331207 323711 9).

IMEI (GSM) is available on all devices that support SIM cards. The manufacturers provide the IDs, which are guaranteed to be unique. So, you can use them as unique identifiers for the device. IMEI is not available on Wi-Fi-only devices. 

Android devices—On Android 6.0 Marshmallow and later devices, IMEI information is available for device owner and profile owner devices. In a device administrator configuration, the user can change the permissions to block this information (the Phone permission is needed).

Android
iOS
Wi-Fi Mac Address

Wi-Fi Mac address of the device.

Android 6.0 devices—Wi-Fi Mac address does not display on the General information page for a device administrator. It does appear for device owner and profile owner. If a device was upgraded to Android 6.0, the Wi-Fi Mac address continues to appear on the General information page, as it did before the upgrade.

Android
iOS
Brand Company that markets the device (for example, Google). Android
Manufacturer Device manufacturer (for example, LGE). Android
Build number Build number of the supported device (for example, MTC19V is the build number for Nexus 5X/6P). Android
iOS
Kernel version Kernel version of the device’s OS (for example, 3.10.40-ge42477a for Android 6.0). Android
Bootloader version Program that loads the operating system into memory (for example, BHZ11e). Android
Hardware Type of the device’s hardware (for example, Bullhead). Android
Baseband version Version of the firmware responsible for the user’s mobile phone signal (for example, angler-03.62). Android
OS security patch Date of the last OS security update, in the format YYYY-MM-DD (for example, 2016-08-05). Android 6.0 and later
Work profile Android device models that support work profiles. You can add, allow, or disallow work profiles on supporting devices. Possible values: Supported or Unsupported. For details, see Add work profiles. Android
Default language Language displayed on the device. The user sets the language. Android

User information

Property Description Supported devices
Name User’s name. As the domain administrator, you enter this name when you create the account. All managed devices
Primary email Email address of the managed user account on the device.  All managed devices
Secondary email An address where the user can be reached outside your domain. All managed devices
Phone number User’s phone number. All managed devices
Employee ID Unique identifier for the employee.  All managed devices
Manager’s email Email address of the user’s manager.  All managed devices
Department User’s department. All managed devices
Cost center User’s cost center. All managed devices

Installed apps

Android—If application auditing is turned on, you can see all apps that the user has installed on their Android device. If application auditing is turned off, apps are only listed for devices with a work profile and devices that operate in device owner mode (a management mode that gives your organization full control of the device). 

iOS—You can see a list of any apps you whitelisted that the user installed on their device.

Property    
 
Description Supported devices
App name Name of the app.  Android
iOS
Version Version of the app that’s installed on the device. Android
iOS
App ID Unique identifier for the app.  Android
iOS
SHA-256 SHA-256 hash of the application package.  Android

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