Understand Google Sync limits

To keep our systems healthy, and your accounts safe, Google limits the number of requests any one user can make on a particular device with Google Sync. When the limit is reached, the system sends a notification message and temporarily stops accepting requests. 

Starting in Fall of 2024, Google Workspace accounts will no longer support Google Sync. For exact dates, visit Google Workspace Updates. You should transition your organization off Google Sync. To check which devices in your organization use Google Sync, in your Google Admin console, go to Devicesand thenMobile & Endpointsand thenDevices. At the top of the page, click + Add a filter and select Typeand thenGoogle Sync.

The following limits apply:

Request type Limit per day Short term limit Notes
Airsync

86,400 requests

900 requests per five minutes

Does not include ping command requests

Ping command

43,200 requests

60 requests per minute

 

 

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