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Google Apps is now G Suite. Same service, new name. More about the name change.

Fix bounced or rejected emails

"The email account that you tried to reach does not exist"

  1. Check for these common mistakes in your recipient's address:
    • Quotation marks
    • Dots at the end of the address
    • Spaces before or after an address
    • Spelling errors
  2. Search your contacts for a different address the same person uses

If you still can't send your message, your recipient's address might not work or exist anymore.

"Message flagged as spam"

Why your message bounced

  • Your message text or links look suspicious
  • You added a large group of recipients to "Cc" or "Bcc"

What you can do

  • Remove links to websites asking for personal information
  • If you're emailing a large group, create a contact group, then email that group

 

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