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Fix bounced or rejected emails

"The email account that you tried to reach..."

Why your message bounced

Your recipient's address might not work or exist anymore.

What you can do

  1. Check for these common mistakes in your recipient's address:
    • Quotation marks
    • Dots at the end of the address
    • Spaces before or after an address
    • Spelling errors
  2. Search your contacts for a different address the same person uses

"Message flagged as spam"

Why your message bounced

  • Your message text or links look suspicious
  • You added a large group of recipients to "Cc" or "Bcc"

What you can do

"Recipient server did not accept our requests"

Why your message bounced

You'll see this error message if Gmail isn't able to connect to the email server of your email's recipient.

What you can do

The problem usually goes away quickly without you doing anything. Try sending the email again later.

If you keep getting the error:

  • Check if there are any mistakes in the recipient's email address
  • Contact the customer support team of your recipient's email provider

If you got this error while emailing someone at your work, school, or other organization, contact your administrator.

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