Manage user devices from an Android device

Requires having the Mobile Device Management privilege.

As an administrator, you can use the Google Admin app to manage the devices that are used in your organization. You can see details about devices, block a device from syncing work data, wipe data from a lost device, and more.

Before you begin

If you haven’t already, you need to set up your device with the app. See Set up and open the Google Admin app on Android. 

View devices and details

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View user devices and device details

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.

   Requires having the Mobile administrator privilege.

5. (Optional) To filter the list of devices, tap All Devicesselect a device state.
6. Tap the device name to see details about the device.
7. Choose an option:
   • To see information about the device user, including their email address and when they last signed in, tap the top panel.
   • To see more information about the device, including the first synchronization date and default language, in the bottom panel, tap See more. 

Search for devices

You can easily search for devices by the user’s name or email address, device model, or device operating system.

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.

   Requires having the Mobile administrator privilege.

5. At the top, tap Search .
6. (Optional) To filter your search, tap Allselect a search criteria.
7. Enter your search term and tap Search .
8. Tap a device for details.

Manage devices

You can manage devices by going to the device or user’s page. The actions that you can perform depend on the device state.

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Approve a device (Google Workspace)

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.
5. Tap the device or user.
6. Tap Approve Approve. Or, next to the device name, tap More  Approve deviceApprove to confirm.

Block a device (Google Workspace)

Blocking a device prevents the device from accessing a managed Google Account in your organization. It also prevents future requests for access.

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.
5. Tap the device or user.
6. Tap Block Block. Or, next to the device name, tap More  Block deviceBlock.

Delete a device

Deleting a device removes the device from the list of managed devices. No information is removed from the device. The user can no longer access their managed Google Account on the device.

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.
5. Tap the device or user.
6. Tap Delete Delete. Or, next to the device name, tap  More Delete deviceDelete to confirm.

Wipe a device’s data

You can wipe the managed Google Account data on a device (account wipe) or all the device’s data (device wipe—Google Workspace only). For more information about the data that’s removed, see Decide what to wipe from the device. 

1. Open the Google Admin app .
2. When prompted, enter your Google Account PIN.
3. If necessary, switch to your administrator account: Tap Menu Down Arrow to choose another account.
4. Tap Menu Devices.
5. Tap the device or user.
6. Next to the device name, tap More Wipe account or Wipe device.
7. Tap Wipe.

Device states and actions

The actions that you can perform on a device depend on the device’s state. 

Device state	Description	Actions
Pending	The device is requesting access to a managed Google Account in your organization.	Approve Block Delete
Approved	The device has access to Google services approved by an administrator.	Block Delete Wipe account Wipe device
Blocked	The device is blocked from accessing any managed Google Account and from making any future requests for access.	Delete Wipe account Wipe device
Unprovisioned	The device is not currently registered for device management.	Delete
Deleted	The device is removed from the list of approved devices. To access the Google service again, the device must make another request.	No actions are available for deleted devices
Account-wiped	All data from the managed Google Account has been removed from the device.	Delete
Device-wiped	All data has been removed from the device.	Delete

Related topics

• Set up and open the Google Admin app on Android