SuccessFactors cloud application

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for SuccessFactors

Here's how to set up single sign-on (SSO) via SAML for the SuccessFactors application.

Step 1: Set up SuccessFactors as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. Click the Download button to download the Google IdP metadata and the X.509 Certificate.
  4. In a new browser tab, log into your SuccessFactors application as an administrator.
  5. SuccessFactors support will complete the service provider set-up. Send them the Google IdP metadata and the X.509 Certificate required for SSO setup you downloaded in Step 3.
  6. Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).
Step 2: Set up Google as a SAML identity provider (IdP)
  1. In a new browser tab, sign in to your Admin console as a super administrator.
  2. Click Apps SAML apps.
  3. Click the plus (+) icon in the bottom corner.
  4. Select the SuccessFactors item from the list. The values on the Google IDP Information page automatically populate.
  5. There are two ways to collect the service provider Setup information: you can copy the Entity ID and the Single Sign-On URL field values and download the X.509 Certificate, paste them into the appropriate service provider Setup fields, and then click Next, or you can download the IDP metadata, upload it into the appropriate service provider Setup fields, and then  come back to the admin console and click Next.
  6. In the Basic application information window, the Application name and Description values automatically populate.
  7. Click Next.
Step 3: Enter service provider details in Google Admin console
  1. In the Service Provider Details section, enter the following URLs into the Entity IDACS URL, and Start URL fields:
            ACS URL: https://your-subdomain.successfactors.com/saml2/SAMLAssertionConsumer?company=your-company-id
            Entity ID: https://www.successfactors.com/your-company-id
            Start URL: Empty
  2. Leave Signed Response unchecked.
    When the Signed Response checkbox is unchecked, only the assertion is signed. When the Signed Response checkbox is checked, the entire response is signed.
  3. The default Name ID is the primary email. Multi-value input is not supported.
  4. Click Finish.
Step 4: Enable the SuccessFactors app
  1. Sign in to your Admin console.
  2. Go to Apps SAML apps.
  3. Select SuccessFactors.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your SuccessFactors user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

SuccessFactors supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select SuccessFactors.
  4. At the top left, click Test SAML login

    SuccessFactors should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://Your- Partner domain.successfactors.com. You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated you will be automatically redirected back to SuccessFactors.


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