I can't access the Admin console
The Admin console is where you, as an administrator, manage your Google Apps users and services. If you signed up for Google Apps, you are an administrator.
Your username is your email address from your domain (email@example.com), not your Gmail address. To retrieve your sign-in information:
- Go to admin.google.com. If you receive the message, “You need to use a Google Apps account to log into Google Admin Console,” click Sign into a Google Apps account to access Google Admin.
- From the sign-in screen, click Need help? and follow the instructions to retrieve your sign-in credentials.
Google Apps accounts can have multiple administrators. Contact the person who administers your Google Apps account to grant you administrator privileges.
You’re receiving this message because you are signed in to an account not associated with a Google Apps account, for example, a Gmail account.
Click Sign into a Google Apps account to access Google Admin and sign in using your administrator credentials. The sign-in email address is from your domain.
Check the domain name for typing errors. If the domain name is correct, your domain isn’t properly registered with Google Apps:
Your domain isn’t signed up for Google Apps
Sign up your domain for Google Apps at https://apps.google.com.
You aren’t signing in with your primary domain address
Your Google Apps account has a primary domain, but you might have added a secondary domain or domain alias to your account. Sign in to the Admin console with an email address from your account’s primary domain.
Your account has been deactivated or deleted
Your account is deactivated if you don’t verify ownership of your domain within 21 days of signing up for Google Apps. It’s also possible that an administrator in your organization deleted your account.
You can sign up again for Google Apps at https://apps.google.com. It can take up to 7 days before you can use the domain with a new account.