Turn Google Voice on or off

As an administrator of your organization's Google Accounts, you can control who uses Google Voice. Just turn the service on or off for those users in your Google Admin console. Users who have Google Voice turned on can use it to manage phone numbers and voicemail from their account.

Before you begin: To turn the service on or off for a set of users, put their accounts in an organizational unit.

Control who uses Google Voice in your organization

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click Google Voice.

    Tip: Scroll to see all services. Or at the left, choose a Filter to narrow the list, for example, based on status or popularity.

  4. At the top right of the gray box, click Edit Service Compose.
    At the left, the top-level organization and any organizational units appear.

  5. To apply settings to all organizations, click On for everyone or Off for everyone, and then click Save

  6. To apply settings to individual organizational units, do the following: 

    • At the left, select the organizational unit that contains the users whose settings you want to change.
    • To change the setting, select On or Off.
    • To keep the setting the same, even if the parent setting changes, click Override.
    • If the organization's status is already Overridden, choose an option:
      Inherit—Reverts to the same setting as its parent.
      Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

Can't turn on Google Voice? There might be restrictions against using that service in your area. Learn more

If you manage a large number of users or sync your LDAP directory

You can use access groups to turn on a service for specific users within an organizational unit. You turn off the service for the organization, and then add the users to an access group that has the service turned on. This lets you give users access to services without making changes to your organizational structure. Learn about access groups.

Next steps

Assign Google Voice licenses to your users.

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