Send crash reports for GWMMO

Google Workspace Migration for Microsoft Outlook

You can help improve Google Workspace Migration for Microsoft Outlook (GWMMO) by opting to send crash reports to Google. When you first create your profile in Google Workspace Sync for Microsoft Outlook (GWSMO), you can check the Send crash reports and usage statistics to Google box, or you can check the corresponding box in GWMMO if you're using the stand-alone package. If GWMMO crashes, we'll gather data that can help us improve it and prevent the problem from happening again.

Crash reports

If GWMMO unexpectedly closes while you're using it, a crash report is sent to Google. This report can include personal data and system information, such as:

  • Your name or email address
  • The version of GWMMO you're using
  • Any associated files and services running when GWMMO crashed
  • Data being processed during the crash, which might include contact or message information

View your crash reports

Each crash report sent to us is stored in a file on your computer. To open the reports and view exactly what data we're receiving from you:

  1. Go to C:\Users\your-user-name\AppData\Local\Temp (or %TEMP%).
  2. Open the file in a text editor. The crash report file name should be similar to ID.dmp, where ID is the crash ID.

Opt out of sending crash reports

If you want to stop sending crash reports, choose an option:

  • In the GWMMO user interface, uncheck the Send crash reports to Google box.
  • In the ClientMigration.exe command line, add the --nocrash_reporting argument. Learn more
  • Modify your Microsoft Windows registry by completing the following steps:
    1. In the Start menu, click Windows Systemand thenRun.

      Note: Alternatively, press the Windows key + R.

    2. In the Run box, specify regedit.
    3. Click OK.
    4. On the left of the registry, navigate to the HKEY_CURRENT_USER\Software\Google\Update\ClientState\{7DF3B6EE-9890-4307-BDE5-E1F3FCB09771} folder.
    5. On the right of the registry, right-click usagestats and click Modify.
    6. In the Edit DWORD (32-bit) Value box, under Value data, specify 0.
    7. Click OK.

    Note: If you're running a 32-bit version of Outlook on a 64-bit version of Windows, you need to create the registry key in the correct location for 32-bit applications. For details, go to Configure options through the registry.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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