Classic Hangouts FAQ for administrators

Does classic Hangouts work with Google Vault?

Yes, Google Vault supports classic Hangouts messages that are retained if chat history is turned on. 

  • History-on (archived) classic Hangouts messages are retained according to the chat holds and retention rules in Google Vault. Archived messages can be searched, exported, and placed on hold for eDiscovery purposes.
  • Shortly after a retention period expires, archived messages are expunged from classic Hangouts, and the user's Gmail mailbox. Messages will no longer be searchable or exportable by Vault users with the appropriate privileges.

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Is classic Hangouts supported on Android or iOS mobile devices? Classic Hangouts photo sharing requires Google Photos

If you want to use the photo-sharing functionality in classic Hangouts, you need to turn on the Google Photos service in your Admin console.

Note: Google Photos is an additional service that is not subject to the terms of your Google Workspace account agreement.

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