NetSuite cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for NetSuite

Here's how to set up single sign-on (SSO) via SAML for the NetSuite application.

Before you begin

Create a custom user attribute to contain your NetSuite account ID, with the category 'Netsuite' and the custom field 'Account ID'. For instructions, see Add a custom attribute.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter NetSuite in the search field.
  5. In the search results, hover over the NetSuite SAML app and click Select.
  6. On the Google Identity Provider details page, copy the SSO URL and download the IDP metadata.
  7. Click Continue.
  8. On the Service provider details page, enter the following value for the ACS URL:
    https://system.netsuite.com/saml2/acs
  9. Click Continue.
  10. On the Attribute mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Netsuite attributes:
     
    Google directory attribute NetSuite attribute
    Basic Information > Primary Email email
    NetSuite > Account ID account
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the groups attribute name of the corresponding service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. Click Finish.
Step 2: Set up NetSuite as a SAML 2.0 service provider (SP)
  1. In a new browser tab, go to the NetSuite SAML Configuration Page.
  2. Select Setup > Integration > SAML Single Sign-on.
  3. In the Identity Provider Login Page field, enter the SSO URL you copied from Google in Step 1 above.
  4. Add SAML permissions to user roles.
  5. Select Upload IdP metadata and upload the Google IdP metadata file you saved in Step 1.
  6. Click Submit.
Step 3: Enable the NetSuite application
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select NetSuite.
  4. Click User access.
  5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  8. Ensure that your NetSuite user account email IDs match with those in your Google domain.
Step 4: Verify that the SSO is working

NetSuite supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select NetSuite.
  4. At the top left, click Test SAML login

    NetSuite should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://your-domain-name.netsuite.com. You should be automatically redirected to the Google sign in page.
  2. Enter your username and password.
  3. After your sign in credentials are authenticated you are automatically redirected back to NetSuite.
 


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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