Salesforce cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Salesforce

Here's how to set up single sign-on (SSO) via SAML for the Salesforce application.

Note: Before configuring SSO, make sure you've set up your Salesforce subdomain.  

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Salesforce in the search field.
  5. In the search results, hover over the Salesforce SAML app and click Select.
  6. On the Google IdP Information page:
    1. Copy and save the SSO URL and Entity ID.
    2. Download the Certificate file.
  7. Click Continue.
  8. On the Service provider details section:
    1. Edit the ACS URL, replacing {domain specific} with your Salesforce subdomain, and {SF provided - domain specific id} with your Salesforce Organization ID.
    2. Edit the Entity ID and Start URL fields, replacing {domain specific} with your Salesforce subdomain. 
  9. Click Continue.

    Note: Attribute mapping is not required for Salesforce.

  10. On the Attribute mapping page, click Finish.
  11. (Optional) Configure auto-provisioning for Salesforce, or click OK to finish setup.
Step 2: Set up Salesforce as a SAML 2.0 service provider (SP)
  1. Sign in to Salesforce with your administrator account.
  2. Click Setup.
  3. In the Quick Find box, enter 'Single Sign-On' and click Single Sign-On Settings.
  4. Under Single Sign-on Settings, click Edit and select the SAML enabled checkbox.
  5. Click Save.
  6. In SAML Single Sign-On Settings, click New.
  7. Enter the following information:
    • Name: Google
    • API Name: Google
    • Issuer: The Entity ID you copied from Google in Step 1 above.
    • Identity Provider Certificate: Click Choose File, then select the certificate file you downloaded in Step 1.
    • Set Service Provider Initiated Request Binding: HTTP Redirect 
    • Identity Provider Login URL: The SSO URL you copied in Step 1. 
  8. Click Save.

(Optional) To enable Service Provider-initiated SSO:

  1. Click Domain Managementand thenMy Domain.
  2. In the Authentication Configuration section, click Edit.
  3. In Authentication Service area, check 'Google'. 
  4. Click Save.
Step 3: Enable the Salesforce app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Salesforce.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Salesforce user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Salesforce supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Salesforce.
  4. At the top left, click Test SAML login

    Salesforce should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://your-domain-name.my.salesforce.com.
  2. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Salesforce.
Step 5: Set up auto-provisioning for Salesforce

As a super administrator, you can automatically provision users in the Salesforce application.



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