Crazy Domains: Set up MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

A Beginner's Guide to Signing up for Google Workspace

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records

Step 1: Sign in to your domain host
  1. Leave the Google Admin console setup instructions open.
  2. Open the Crazy Domains site in a new tab or browser window.
  3. In the upper right of the Crazy Domains site, click My Account.
  4. Make sure that Account Manager is select in the first field.
  5. Enter the Username and Password you created when you purchased your domain from Crazy Domains.
  6. Click Log In.

    If you don’t know your account information, you can recover your password or call Crazy Domains support.

  7. Click Visit My Account.

Step 2: Go to your DNS records

  1. At the top left, click Domains.

    Domains button is selected.

  2. If you have more than one domain with Crazy Domains, select the one you want to set up with G Suite email. Otherwise, skip to step 3.
  3. Scroll down to DNS Settings.

Sep 3: Delete existing MX records

  1. Next to the first existing MX record, click Modify.

    A red circle highlights the Modify link in the DNS Settings section.

    All existing MX records will become available for editing or deletion.

    The existing MX records are shown.

  2. Click Delete next to each MX record.

    You’ll add new MX records in the next steps.

    The two existing MX records are marked "Deleted" and the Update button is active.

  3. After all of the MX records have been deleted, click Update.

Step 4: Add the new MX records

  1. Scroll down to DNS Settings and click the Modify Modify icon. icon.
  2. Select Add Record.

    Add Record is selected from the Menu icon.

  3. Choose MX Record and click Add.

    MX Record is selected on the drop-down list and the Add button is active.

  4. Leave the Sub Domain field empty.
  5. Select 1 for the priority.
  6. Enter smtp.google.com in the Assigned to Server field.

    The + Add MX Record link is under the MX Record fields.
  7. Click Update to save your new MX record.

Step 5: Tell Google to find your new MX records

  1. Return to the browser tab where you have the Google Workspace setup tool open. (You can reopen the tool if you closed it.)

  2. Scroll to the bottom of the page and click Activate Gmail.

    Important! Some registrars may require additional time to publish your MX records. If the Google Workspace setup tool can't find your new records, wait an hour before you try again.

    If you need additional help with your DNS settings, please contact your registrar. They are experts in managing your domain and are eager to help you. 

 


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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