Crazy Domains: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher and thenGmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host
  1. Leave the Google Admin console setup instructions open.
  2. Open the Crazy Domains site in a new tab or browser window.
  3. In the upper right of the Crazy Domains site, click My Account.
  4. Make sure that Account Manager is select in the first field.
  5. Enter the Username and Password you created when you purchased your domain from Crazy Domains.
  6. Click Log In.

    If you don’t know your account information, you can recover your password or call Crazy Domains support.

  7. Click Visit My Account.

Step 2: Go to your DNS records

  1. At the top left, click Domains.

    Domains button is selected

  2. If you have more than one domain with Crazy Domains, select the one you want to set up with G Suite email. Otherwise, skip to step 3.
  3. Scroll down to DNS Settings.

Sep 3: Delete existing MX records

  1. Next to the first existing MX record, click Modify.

    A red circle highlights the Modify link in the DNS Settings section.

    All existing MX records will become available for editing or deletion.

    The existing MX records are shown

  2. Click Delete next to each MX record.

    You’ll add new MX records in the next steps.

    The two existing MX records are marked "Deleted" and the Update button is active.

  3. After all of the MX records have been deleted, click Update.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. Scroll down to DNS Settings and click the Modify Modify icon icon.
  2. Select Add Record.

    Add Record is selected from the Menu icon

  3. Choose MX Record and click Add.

    MX Record is selected on the drop-down list and the Add button is active.

  4. Leave the Sub Domain field empty.
  5. Select 1 for the priority.
  6. In the Assigned to Server field, enter aspmx.l.google.com.

    Do not add a period to the end of the record.

  7. Click + Add MX Record.

    The + Add MX Record link is under the MX Record fields.

  8. Repeat steps 1–7, entering the remaining MX server address values from the table above and setting the Priority values.
  9. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
  10. After all of the MX records have been added, click Update.

    All 5 MX records have been added and the Update button is active.

Step 5: Tell Google to find your new MX records

  1. Open the setup tool in the Admin console. 

  2. In the Gmail section, click Activate.

    A red circle highlights the "Activate." option in the Gmail section.

  3. Verify that you've created all existing email addresses and are ready for Gmail to start receiving all email for your domain. Click Continue.

  4. On the next page, scroll to the bottom and click Activate Gmail.

    A red circle highlights the Activate Gmail button on the bottom right of the MX records table.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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