1&1 IONOS: Set up G Suite MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host

  1. Leave the Google Admin console setup instructions open.
  2. Open a new tab or browser window and go to the 1&1 IONOS site.
  3. Enter your Customer ID and Password that you created when you opened your 1&1 IONOS account.
  4. Click Login.

    If you don’t know your account information, you can reset your password or contact 1&1 IONOS support.

Step 2: Go to your DNS records

  1. In the Your domain pane, click Manage Domain.

    Manage Domain link is in Your Domain pane.

  2. Open the DNS tab.

    DNS (BETA) is selected

Sep 3: Delete existing MX records

  1. Look for MX records in the DNS records table.
  2. To the right of an MX record, click the Actions icon.

    Delete Record option is selected

  3. Click Delete record.

    You’ll add new MX records in the next step.

  4. Click Delete to confirm that you want to remove this MX record.
  5. Repeat steps 2–4 for all remaining MX records.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. Above the DNS records table, click Add record.
  2. Select MX from the list of DNS record options.

    MX record option is selected.

  3. In the Host Name field, enter @.
  4. In the Points to field, enter aspmx.l.google.com. Do not add a period at the end of the record.

    All fields of the MX record are complete.

  5. In the Priority field, enter 1.
  6. In the TTL field, leave the default value.
  7. Click Save.
  8. Repeat steps 1–7, entering the remaining MX server address values from the table above and setting the Priority values.

    All 5 MX records are shown in the DNS records table.

  9. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.

Step 5: Tell Google to find your new MX records

  1. Open the setup tool in the Admin console. 

  2. In the Gmail section, click Activate.

    A red circle highlights the "Activate." option in the Gmail section.

  3. Verify that you've created all existing email addresses and are ready for Gmail to start receiving all email for your domain. Click Continue.

  4. On the next page, scroll to the bottom and click Activate Gmail.

    A red circle highlights the Activate Gmail button on the bottom right of the MX records table.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact Google Workspace support.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
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