Restore a suspended Annual Plan contract

Applies to G Suite and Cloud Identity Premium.

If you chose not to renew your Annual Plan contract, your service is suspended when the contract term ends. You can restore service and renew your contract by turning on auto-renewal in your Google Admin console.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. If an error message appears, click Fix This.

    If no message appears, from the Admin console Home page, go to Billing.

  3. To the left of the relevant subscription, click the Down arrow Down Arrow .
  4. In the expanded section next to Renewal options, click Change.
  5. Select Auto-renew my contract.
  6. Click Save.

After you turn on auto-renewal, your service will be restored.

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