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Net4: Set up G Suite MX records

Change your MX records to start using G Suite

You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).

To do this, log into your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process, step by step.

If you purchased your domain from Google when you signed up for G Suite, you don’t need to update anything and you can start using Gmail now. To start using Gmail, sign in at mail.google.com with your G Suite username and password. If you’re already signed in to the Google Admin console, click the App Launcher App Launcher in the top-right corner of the screen and then click Gmail Gmail .
Before you start
Before updating your MX record settings, you should have already:
  • Verified that you own your domain.

    Or you can verify now with an MX record. We’ll show you how.

  • Created user accounts for your team in G Suite.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

Let's Get Started

These instructions walk you through updating MX records to Net4 domain. Net4 not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you verified your domain and are still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign back in by entering your G Suite email address (this email address ends with @yourcompany.com, and is not an @gmail.com address) and your password at admin.google.com.

  2. At the top of the Google Admin Console (Dashboard), click Set up Gmail.

    Set up Gmail button

    If you don't see this Wizard, you can still set up your MX records directly from your Admin Console. To do so, click Domains, and then click Set up Google MX records for your domain. You can then choose your domain host from the drop-down list to see the instructions to set up your MX records.

    Set up Google MX records link

  3. Confirm by clicking Set up email.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your Net4 account
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the Net4 site at Net4.in.

    Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
  3. On the Net4 site, click Login / Sign up at the top of the page.

    Login/Register link

  4. Enter the account email or CRN ID number and password that you created when you purchased your domain from Net4, and click Login.

    If you don’t know your account information, you can reset your password or contact Net4 support.

    Login dialog box

  5. In the G Suite Setup Wizard, check the I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the Net4 domain settings
  1. In the Net4 site, click My Services and then select Domain from the drop-down list.

    My Services > Domain

  2. Under Manage, click MX.

    MX type button

  3. In the Manage My Services section, click DNS.

    DNS tab

  4. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

Click below for the next step.
3. Delete existing MX records
  1. Select the box next to any existing MX records in the Type column.

    Select existing MX records

  2. Click Multiple Delete. Don't worry, you'll add new MX records in the step below.

    Multiple Delete link

    You'll see a red confirmation message that the records have been deleted.

    Delete request confirmation message

  3. In the G Suite Setup Wizard, check the I have deleted existing MX records box.

    I have deleted existing MX record checkbox

Click below for the next step.
4. Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX Server Address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Note: The values are the G Suite mail servers, and we include five servers in case one fails or requires maintenance.
  1. Under TTL, select MX from the drop-down menu.

    TTL > MX option

  2. In the Data field, enter ASPMX.L.GOOGLE.COM.

    The first Google server has been entered in the Data field.

  3. In the Priority field, enter 1.

    MX Priority field

  4. Click Create to save your new records.

    MX Create button

    You'll see a red confirmation message that your MX records have ben added.

    MX request successful message

  5. Repeat Steps 1-4, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    All MX records added

  6. If you need to verify your domain, repeat the steps above to add the unique MX verification record provided by the G Suite setup wizard. Copy the entire record (ends in mx-verification.google.com) and paste it into the Value/Answer/Destination/Target column. Make sure this record's priority is set to Low or with a number of 15 or greater.

    Skip this step if you've already verified by another method (like TXT record, HTML file, or meta tag). This MX record verifies your domain.

    MX records table with the verification record at the top.

  7.  In the G Suite Setup Wizard, check the I created MX records with these values box.

    I created MX records with these values checkbox

Click below for the next step.
5. Complete MX records setup
In the G Suite Setup Wizard, check the I have saved the MX records box and then click Verify.

Verify button

Congratulations! Your business email for your domain has now been directed to the G Suite mail servers.

To start using Gmail, sign in to admin.google.com with your G Suite username and password, click the App Launcher App Launcher  in the top-right corner of the screen, and then click Gmail Gmail .

Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.

If you see the MX records setup validation in progress message on the Domains page for more than a few hours, check that the MX address records and priorities are entered correctly in your domain host.

You can also contact G Suite Support to help guide you through changing your MX records for Gmail.

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