Melbourne IT: Verify your domain

Tip: For convenience, expand the steps in this article and print it to refer to as you go through the verification process.

Why verify?

After you verify that you own your domain, you can start using your Google service, such as G Suite, Drive Enterprise, or Cloud Identity. If you have G Suite, you can start using Gmail, Google Drive, and all the other services included with your G Suite account.

How do I verify?

When you sign up for your Google service, you get a verification record that you copy and paste into your domain settings (usually stored with your domain host).

Need help with verification? Contact G Suite support for fast, personalized help that’s included with your G Suite subscription. Google Cloud support is available for customers with Silver, Gold, or Platinum support levels.

Step 1: Get your unique verification record

You get the verification record in the Setup Wizard when you sign up.

Not in the Setup Wizard? Go to Find the G Suite Setup Wizard to find the verification record. Copy your unique verification record, return to this article, and go to Step 2: Sign in to your domain host.

  1. On the Verify your domain and set up email page, click Choose a different method and select Add a domain host record.

    Choose a Different Method drop-down menu

  2. From the Value/Answer/Destination field, copy the entire unique verification record.Value/Answer/Destination field shows an example of the verification record.

Tip: If you need a CNAME record instead of a TXT record, in the Add a new TXT record to your domain step in the Setup Wizard, click add a CNAME record. You'll copy and paste both parts of this record into your domain's DNS records.

Step 2: Sign in to your domain host

  1. In the Setup Wizard, on the Verify your domain and set up email page, click the link to open your domain host sign-in page in a new tab.
    Note: If the Setup Wizard doesn’t provide a link to your domain, click here to open the Melbourne IT® site in a new tab. The Setup Wizard remains open in the first tab.
  2. In the top right corner of the Melbourne IT site, click Login.
  3. Enter the account username and password that you created when you purchased your domain from Melbourne IT. Click Log In.

    If you don’t know your account information, you can reset your password or contact Melbourne IT Support.

    My Account Login

Step 3: Add the verification record to your domain's DNS records
  1. In the Melbourne IT site, scroll down to the My Purchases, and click Manage Domain Names.

    Manage Domain Names option

  2. If you have not yet activated your domain, the Manage DNS option under Manage Domain Names will be unavailable.

    Manage DNS option unavailable

    If you have already activated your domain, and the Manage DNS option is available, skip to step 3.

    Manage DNS option available

    1. To activate your domain, click your domain name that is under Manage Domain Names. In this example, we'll use the domain, but you'll see your own domain name instead.

      Activate Domain

    2. Under DNS Status, click Activate DNS.

      Activate DNS option

    3. Check the I agree and accept terms and conditions box. Then click Enable DNS.

      Enable DNS button

    4. The page will refresh and you'll see a confirmation message telling you the activation usually takes only a few minutes, but can take up to 24 hours. Click Return to MyAccount Console.

      Return to my Account Console

    5. If you wish to confirm that your domain has been activated, click your domain name under Domain Names. The DNS Status will display Activated [Manage Power DNS].

      Manage Power DNS option

  3. Under the Manage Domain Names portion of the Melbourne IT site, select Manage DNS. Then click Go.

    Manage DNS option available

    You're now in the Melbourne IT domain control panel.

  4. Scroll down to the TXT Records form and paste the entire verification code into the TXT Value field. Adding this TXT record won't affect your email or website.

    TXT Value field

  5. In the Hostname field, type @. Leave the default value of 86400 in the TTL (SEC) field.

    Add button

  6. Click Add to save your new TXT record.

    Your page will refresh, and you’ll see a green Published confirmation under the Status field that lets you know that the TXT record has been added.

    TXT Published confirmation message

    Note: The change may take 24-48 hours to update. However, as you go through the next steps in the Setup Wizard, the wizard immediately starts checking for your new TXT record to verify your domain.

Step 4: Tell Google to verify
  1. Return to the Setup Wizard.
  2. Check the I saved the verification record box or click Verify.
  3. If you’re a G Suite customer, go to Next steps to set up Gmail.

G Suite: Next steps

Now it’s time to set up Gmail with your G Suite account.

  1. Keep the Setup Wizard and your domain host pages open.
  2. In a separate browser tab or window, follow the instructions to set up Gmail (MX records) with your host.


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