Melbourne IT: Set up G Suite MX records
Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail, you can start using it now. If you’re signed in to the Google Admin console, in the top right, click the App Launcher Gmail .
Change your MX records to start using G Suite
You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).
To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process.
Before you begin
- Verified that you own your domain.
Or, you can verify now with an MX record. We’ll show you how.
- Created user accounts in G Suite for your team.
If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.
If you're in the Setup Wizard shown below, skip to Setup Wizard instructions below.
If you're not in the Setup Wizard shown above, follow these steps to open the Setup Wizard:
From the Admin console Home page, go to Domains.
If you don't see Domains on the Home page, at the bottom, click More controls.
- Click Add/remove domains.
- Click Set up Google MX records for your domain.
- Skip to Setup Wizard instructions below to add G Suite MX records.
- When you're done adding MX records, go back to the wizard and click I have completed these steps. This tells Google it's time to look for your domain's new MX records.
Let's Get Started
These instructions walk you through updating MX records to Melbourne IT domain. Melbourne IT not your domain host? See instructions for other hosts.Open the Setup Wizard
- If you verified your domain and are still signed in to your Admin console, skip to step 2.
If you signed out of your Admin console, sign back in by entering your G Suite email address (this email address ends with @yourcompany.com, and is not an @gmail.com address) and your password at admin.google.com.
- At the top of the Google Admin console (Dashboard), click Set up Gmail.
If you don't see this Wizard, you can still set up your MX records directly from your Admin console. To do so, click Domains, and then click Set up Google MX records for your domain. You can then choose your domain host from the drop-down list to see the instructions to set up your MX records.
- Confirm by clicking Set up email.
- You should now see the Log in to your domain host's website step in the G Suite Setup Wizard.
Setup Wizard Instructions1. Log in to your Melbourne IT account
- Leave the G Suite Setup Wizard open.
- Open a new browser window and go to the Melbourne IT site at Melbourneit.com.
Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
- On the Melbourne IT site, click Login at the top of the page.
- Enter the account username and password that you created when you purchased your domain from Melbourne IT, and click Log In.
- In the G Suite Setup Wizard, check the I have successfully logged in box.
- In the Melbourne IT site, scroll down to My Purchases, and click Manage Domain Names.
- Under the Manage Domain Names section, click the domain for which you want to update the MX records. In this example, we'll use td-mel.com, but you'll see your domain (yourcompany.com) there instead.
- Scroll down to the DNS section and click Manage Mail (MX Records).
- In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.
- Scroll down to MX Records and click Delete next to all existing MX records. Don't worry, you'll add new ones in the step below.
- Click OK in the dialog box that displays to confirm.
- In the G Suite Setup Wizard, check the I have deleted existing MX records box.
To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:
|MX server address||Priority|
- In the Hostname field, enter your domain name, yourcompany.com (without the www.) and add a period (.) at the end. You'll be prompted to add the period if you don't do it initially.
- In the Address field, enter ASPMX.L.GOOGLE.COM. (including the period).
- Leave the default value in the TTL (Sec) field.
- In the Priority field, enter 1 and click Add.
- A Resource added successfully message will appear briefly, and you'll see Published under the status.
- Repeat Steps 1-5, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.
If you make a mistake after adding a record, you can edit it by clicking Edit.
Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).
If you need to verify your domain:
- Find the unique MX verification record provided by the G Suite Setup Wizard.
- Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
- Make sure the record's priority is set to Low or to 15 or greater.
- In the G Suite Setup Wizard, check the I have created MX records with these values box.
Congratulations! Your business email for your domain has now been directed to the G Suite mail servers.
Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.
If you see a MX records setup validation in progress message in the Domains page for more than a few hours, check your that the MX record values and priority have been correctly entered in your domain host.
You can also contact Google Cloud Support to help guide you to change your MX records for Gmail.