Netregistry: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail, you can start using it now. If you’re signed in to the Google Admin console, in the top right, click the App Launcher App Launcher and then Gmail Gmail.

Change your MX records to start using G Suite

You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process.

Before you begin

You should have already:
  • Verified that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how.

  • Created user accounts in G Suite for your team.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

If you're in the Setup Wizard shown below, skip to Setup Wizard instructions below. 

Create new MX records for G Suite step

If you're not in the Setup Wizard shown above, follow these steps to open the Setup Wizard:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domains.

    To see Domains, you might have to click More controls at the bottom.

  3. Click Add/remove domains.
  4. Click Set up Google MX records for your domain.

    Set up Google MX records link

  5. Skip to Setup Wizard instructions below to add G Suite MX records.
  6. When you're done adding MX records, go back to the wizard and click I have completed these steps. This tells Google it's time to look for your domain's new MX records.

Let's Get Started

These instructions walk you through updating MX records to your Netregistry domain. Netregistry not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you're still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign in again by going to admin.google.com and entering your Google Apps email address (this email address ends with @yourcompany.com and is not an @gmail.com address) and your password.

  2. At the top of the Admin console, click Set up Gmail.

    Set up Gmail button

    If you don't see the Setup prompt shown above, you can still set up your MX records directly from your Admin console. To do so, first click Domains, and then click Add/remove domains. Next, click Set up Google MX records for your domain. When you are finished adding all of the G Suite MX records, you'll click I have completed these steps to tell Google it's time to look for your domain's MX records.

    Set up Google MX records link

  3. Click Set up email to confirm.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard. Continue to step 1 of the Setup Wizard instructions.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your Netregistry account
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the Netregistry site at Netregistry.com.au.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

    Whenever you see the Apps icon in these instructions, you'll complete that step in the G Suite Setup Wizard.
  3. On the Netregistry site, click Log in at the top of the page.

     

  4. Enter the account reference and password that you created when you purchased your domain from Netregistry, and click Log into the Console.

    If you don’t know your account information, you can reset your password or contact Netregistry support.

  5. In the G Suite Setup Wizard, check the I signed in to my domain host box and then click below for the next step.

2. Go to the Netregistry domain settings

Note: You must have a Cloud Hosting, Domain Manager ,or Business Email Hosting plan with your host account in order to make changes to your MX records. Contact Netregistry for more information.

  1. In the Netregistry site, click Edit DNS next to the domain you want to set up with G Suite. In this example, we'll use the domain td-netregistry.com, but you'll see your own domain name instead.

    Edit DNS link

  2. Under Settings, click Zone Records.

    Zone Manager

  3. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box and then click below for the next step.

    I have opened the control panel for my domain checkbox

3. Delete existing MX records
  1. In the Current Zone Records, click Remove next to any existing MX records under Record Type.

    MX Remove link

  2. Click Yes to confirm. Don't worry, you'll add new ones in the step below.

    Delete Yes button

  3. In the G Suite Setup Wizard, check the I have deleted existing MX records box and then click below for the next step.

    I have deleted existing MX record checkbox

4. Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: These are the G Suite mail servers, and we include multiple servers in case one fails or requires maintenance.
  1. Under Add a Zone Record, select MX Record from the drop-down list.

    MX record Type drop-down option

  2. Click Create new record.

    Create new record button

  3. Leave the Name field empty.

    MX Name field

  4. In the TTL (Sec) field, leave the default value.

    MX TTL field

  5. In the Exchange field, enter ASPMX.L.GOOGLE.COM.

    MX Exchange field

  6. Check the Is host fully qualified? box.

    Is host fully qualified checkbox is selected.

  7. In the Preference field, enter 1.

    MX Preference field

  8. Click Add record to save your new MX record.

    MX Add Record button

    You'll see a green confirmation message that the record has been added.

    confirmation message

  9. Repeat Steps 2-8, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    All MX records added

  10. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

  11. In the G Suite Setup Wizard, check the I have created MX records with these values box and click below for the next step.

    I created MX records with these values checkbox

5. Complete MX records setup
  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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