Media Temple: Set up G Suite MX records

If you need to verify your domain, return to the setup wizard and choose a different method, like Add a domain host record (TXT or CNAME), HTML file, or meta tag.

Change your MX records to start using Gmail

You’re now ready to set up Gmail as your business email for your domain (yourcompany.com).

To do this, you have to direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place.

To get started, you’ll log in to your domain host, which manages technical settings for your domain. You’ll then update the MX record settings to direct your email to your G Suite account. If you were already using email with your domain, you’ll start receiving messages in Gmail instead of at your old email provider.

If you purchased your domain from Google when you signed up for G Suite, you don’t need to update anything and you can start using Gmail now. To start using Gmail, sign in at mail.google.com with your G Suite username and password. If you’re already signed in to the Google Admin console, click the App Launcher App Launcher in the top-right corner of the screen and then click Gmail Gmail .
Before you start
Before updating your MX record settings, you should have already:
  • Verified that you own your domain.
  • Created user accounts for your team in G Suite.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

Let's Get Started

These instructions walk you through updating MX records to your Media Temple domain. Media Temple not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you verified your domain and are still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign back in by entering your G Suite email address (this email address ends with @yourcompany.com, and is not an @gmail.com address) and your password at admin.google.com.

  2. At the top of the Google Admin console (Dashboard), click Set up Gmail.

    Set up Gmail button

    If you don't see this Wizard, you can still set up your MX records directly from your Admin console. To do so, click Domains, and then click Set up Google MX records for your domain. You can then choose your domain host from the drop-down list to see the instructions to set up your MX records. (Can't see Domains in your Admin console? Click More Controls.)

    Set up Google MX records link

  3. Confirm by clicking Set up email.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your Media Temple account
  1. Leave the G Suite Setup Wizard open.
    Note: Media Temple automatically sets up MX records for G Suite, so you'll skip several steps in the Setup Wizard.
  2. Open a new browser window and go to the Meida Temple site at mediatemple.com.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

    Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
  3. Log in with the account username and password that you created when you purchased your domain from Media Temple.

    If you don’t know your account information, you can reset your password or contact Media Temple support.
  4. In the G Suite Setup Wizard, check the I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the Media Temple domain settings and change MX records
  1. In the Media Temple site, click Admin in the Services section next to the domain for which you want to update the MX records. In this example, we'll use youcompany.com, but you'll see your domain there instead.

    Admin button

  2. Under DNS & Zone Files, click Edit DNS Zone File.

    Edit DNS Zone Fille button

  3. Scroll down to Point Mail to Google and click Point Mail.

    Point Mail button

  4. Click OK in the dialog box that opens.

    Confirm G Suite setup

  5. A dialog box lets you know the MX records were changed. Click OK.

    Zone changes were saved

    Return to the Wizard. You'll check several steps and then complete the setup.

  6. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

  7. In the G Suite Setup Wizard, check the I have deleted existing MX records box.

    I have deleted existing MX record checkbox

  8.  In the G Suite Setup Wizard, check the I created MX records with these values box.

    I created MX records with these values checkbox

Click below for the next step.
3. Complete MX records setup
In the G Suite Setup Wizard, check the I have saved the MX records box, then click Verify.

Verify button

Congratulations! Your business email for your domain has now been directed to the G Suite mail servers.

To start using Gmail, sign in to admin.google.com with your G Suite username and password, click the App Launcher App Launcher  in the top-right corner of the screen, and then click Gmail Gmail .

Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.

If you see a MX records setup validation in progress message in the Domains page for more than a few hours, check your that the MX record values and priority have been correctly entered in your domain host.

You can also contact Google Cloud Support to help guide you to change your MX records for Gmail.

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