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Update payment method details

Are you fixing a payment failure? Follow these steps instead.

You can change certain G Suite payment information, such as a billing address or expiration date, by updating it in the Google Admin console. However, to update sensitive information, such as an account number, you need to add the card or account as a new payment method. 

Update credit card details

Update the name, expiration date, or CVC
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Next to the credit card you want to update, click Edit or Fix.
  6. Update the expiration date, CVC number, or name.
  7. Click Update.
Add or change a billing address

You can add one or more billing addresses to your billing account.

credit_card_add_new_address

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Next the credit card you want to update, click Edit.
  6. To the right of the displayed billing address, click Edit Edit  and choose an option:
    • Select another address.
    • Click Add a new address (you might have to scroll to see the link). For some countries, you only need to enter a zip code.
  7. Click Save.
Update a credit card number

To protect any sensitive financial information, we don’t show the entire credit card number in your billing settings. And, you can’t update number after you add it. If you get a new or updated credit card number, you need to add the card as a new payment method.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Click Add Payment Method.
  6. Select Add new credit or debit card. Then, enter your card number and other information.
  7. Under the card image, click None and select the option to make the card your Primary or Backup payment method.
  8. Click Update.
  9. Remove your old card from your billing account.

Update bank account information

The bank account information you can edit varies by country. If you can’t edit the information you want, you instead need to add the bank account as a new account and then remove the old bank account from your billing account.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Next to the bank account you want to update, click Edit.
  6. The information you can edit for your country is displayed. Update the information as needed.
  7. Click Update.
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