Remotely manage Meet hardware devices

You can use the Google Admin console to remotely connect, disconnect, and mute devices.

Users in conference rooms can still control their devices, even for meetings that are managed remotely. In particular, only users in conference rooms can unmute the microphone, to help ensure their privacy.

Connect devices to a meeting

To connect devices to a meeting:

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Devices.

   Some features may require having the Meet hardware Manage device meetings privilege.

3. Choose an option:
   • Filter the devices by organizational unit or other criteria.
   • Check the boxes to select one or more devices from the list.
4. At the top right, select More  Connect to a Meeting.
   You might have to scroll to the top of the list to see this menu.
5. Enter the meeting code or name and click Connect.

Disconnect devices from a meeting

When the meeting is over, or when a room is no longer required, you can disconnect the room from the meeting.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Devices.

   Some features may require having the Meet hardware Manage device meetings privilege.

3. Choose an option:
   • Filter the devices by organizational unit or other criteria.
   • Check the boxes to select one or more devices from the list.
4. At the top right, select More  Disconnect from a Meeting.
   You might have to scroll to the top of the list to see this menu.

Mute the microphone

You can mute the microphone remotely, but only users in the meeting room can unmute.

To mute the microphone remotely:

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Devices.

   Some features may require having the Meet hardware Manage device meetings privilege.

3. Choose an option:
   • Filter the devices by organizational unit or other criteria.
   • Check the boxes to select one or more devices from the list.
4. At the top right, select More  Mute.
   You might have to scroll to the top of the list to see this menu.

Reboot devices

You can restart Google Meet hardware remotely from the Google Admin console. You can choose to restart immediately or wait until the device is idle to avoid disrupting meetings.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Devices.

   Some features may require having the Meet hardware Manage device meetings privilege.

3. Choose an option:
   • Filter the devices by organizational unit or other criteria.
   • Check the boxes to select one or more devices from the list.
4. At the top right, select More Reboot.
   You might have to scroll to the top of the list to see this menu.
5. Choose when the reboot will occur:
   • Reboot when the device becomes idle: The device schedules the reboot and waits for all current activity to stop. A device is considered active if it is:
     • In a meeting (Meet, interoperability meeting, or livestream)
     • Presenting content via HDMI
     • Running an add-on session (e.g. a whiteboard)
   • Reboot immediately: The device reboots right away, even if it's currently in use.
     • Note: This action will disconnect any active meetings or sessions.
6. Select Confirm Reboot.