This article is for administrators. If you’re an admin looking to recover deleted Gmail messages for your users, see Restore a user's permanently deleted email. If you want to restore deleted messages for your own consumer Gmail account, see Delete or recover deleted Gmail messages. If you want to restore files for your own consumer Drive account, see Find or recover a file.
Files or folders in Google Drive are deleted if a user empties their trash in Drive or when trash is automatically deleted after 30 days. As an administrator, you can recover the data within 25 days after the trash was emptied. After that period, the data is purged from Google's systems. Depending on the amount of data that you want to restore, it might take several days for the data to reappear in the user's account.
Before you begin
You can only have one restoration project running at a time. If you start another project while the first is in progress, one of them stops.
You can't restore the following items:
- Data that Google permanently deleted more than 25 days ago
- Google My Maps files
- Fusion Tables
- Data in the user's trash
- Data for the user who met their Drive storage quota
Restore Drive data
- From the Admin console Home page, go to Users.
- Point to the user and click MoreRestore data.
- Select the date range for the data you want to restore. You can only restore data that was deleted within the last 25 days.
- Under Application, click the Down arrow Drive.
- Click Restore.
After the restoration project is done, check the user's Drive folder for restored Drive data. The data is restored to the user's Drive folder in the same location as before it was deleted.
Note: After you restore an item in Drive, the user needs to reshare the item for others to have access.
Restore deleted shared drives or data
You can restore data to a shared drive or restore a deleted shared drive. For details, go to Restore deleted shared drives or their files.
If your organization uses Google Vault...
You might be able to retrieve data older than 25 days if it was subject to retention rules or holds. A Vault user can search for retained data and export it. However, you can't directly restore this data to the user's Drive. For details, go to Get started with Vault search and export.
To prevent data from being deleted or purged before the user can access it, you can put a hold on their Drive data. For details, go to Place Drive items and Meet data on hold.