Locate your G Suite Phone Support PIN

To contact the G Suite phone support team, you need to provide your G Suite administrator PIN. Learn more about contacting G Suite support.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. At the top right, click Help Help.
  3. At the bottom of the Help window, click Contact support.
  4. Click Phone.
  5. At the bottom of the Help panel, enter text to describe your issue and click Send Send
  6. If a help article that relates to your issue is listed, click it to review.
  7. If you still need help, click This didn't help, continue Support.

    If a phone number field is available, enter your phone number and click Call me. You don't need a PIN. (This option isn't available for all G Suite accounts.)

    If you want to call support instead, click Looking for PIN or direct phone number and then Get PIN and call Google directly.

    If a phone number field isn't available, the number to call and a PIN are shown.

The PIN is valid for 60 minutes, after which you can generate a new one, if needed.

Admin Help

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