ZoneEdit: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail, you can start using it now. If you’re signed in to the Google Admin console, in the top right, click the App Launcher App Launcher and then Gmail Gmail.

Change your MX records to start using G Suite

You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process.

Before you begin

You should have already:
  • Verified that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how.

  • Created user accounts in G Suite for your team.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

If you're in the Setup Wizard shown below, skip to Setup Wizard instructions below. 

Create new MX records for G Suite step

If you're not in the Setup Wizard shown above, follow these steps to open the Setup Wizard:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domains.

    If you don't see Domains on the Home page, at the bottom, click More controls.

  3. Click Add/remove domains.
  4. Click Set up Google MX records for your domain.

    Set up Google MX records link

  5. Skip to Setup Wizard instructions below to add G Suite MX records.
  6. When you're done adding MX records, go back to the wizard and click I have completed these steps. This tells Google it's time to look for your domain's new MX records.

Let's Get Started

These instructions walk you through updating MX records to your ZoneEdit hosted domain. ZoneEdit not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you verified your domain and are still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign back in by entering your G Suite email address (this email address ends with @yourcompany.com, and is not an @gmail.com address) and your password at admin.google.com.

  2. At the top of the Google Admin console (Dashboard), click Set up Gmail.

    Set up Gmail button

    If you don't see this Wizard, you can still set up your MX records directly from your Admin console. To do so, click Domains, and then click Set up Google MX records for your domain. You can then choose your domain host from the drop-down list to see the instructions to set up your MX records. (Can't see Domains in your Admin console? Click More Controls.)

    Set up Google MX records link

  3. Confirm by clicking Set up email.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your ZoneEdit account
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window, and go to the ZoneEdit site at www.zoneedit.com.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

    Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
  3. On the ZoneEdit site, click Log in at the top of the page.

    Log In link

  4. Enter the account user name and password that you created when you purchased domain hosting from ZoneEdit, and click login.

    If you don’t know your account password, you can reset your password .

    Control Panel Login fields

  5. In the G Suite Setup Wizard, check the I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the ZoneEdit domain settings
  1. In the Domain Administration page of the ZoneEdit site, click dns for the domain you want to set up for G Suite. In this example, we'll use td-zoneeditor.com, but you'll see your domain name instead.

    DNS link

  2. Under DNS Settings, click MX Handlers.

    MX Handlers link

  3. Click edit.

    edit button

  4. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

Click below for the next step.
3. Delete MX records
  1. Select the checkboxes next to all existing MX records to delete them. Don't worry, you'll add new ones in the next steps.

    Delete MX option

  2. Click next.

  3. Click confirm.

  4. Click done.

  5. In the G Suite Setup Wizard, check the I have deleted existing MX records box now.

    I have deleted existing MX record checkbox

4. Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.
  1. In the Domain Administration page of the ZoneEdit site, click dns for the domain you want to set up for G Suite.

    DNS link

  2. Click MX Handlers.

    MX Handlers link

  3. Click edit.

    edit button

  4. In the Mail For Zone field, enter @.
  5. In the Mail Server field, enter enter ASPMX.L.GOOGLE.COM. Include the period (.) at the end of the MX records.
  6. In the Pref field, enter a priority of 1.
  7. In the TTL field, enter 3600.
  8. Repeat Steps 4-7, entering the next three records (MX Server address) from the table above, and setting the Priority values respectively.

    MX records added & the Next button.

  9. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

  10. Click next.
  11. Review the records for accuracy. If you need to make a change, click back. If the records are correct, click confirm

    review & confirm the new MX records.

  12. Click done.
  13.  In the G Suite Setup Wizard, check the I created MX records with these values box.

    I created MX records with these values checkbox

Click below for the next step. 4. Complete MX records setup
In the G Suite Setup Wizard, check the I have saved the MX records box, then click Verify.

Verify button

Congratulations! Your business email for your domain has now been directed to the G Suite mail servers.

To start using Gmail, sign in to admin.google.com with your G Suite username and password, click the App Launcher App Launcher  in the top-right corner of the screen, and then click Gmail Gmail .

Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.

If you see a MX records setup validation in progress message in the Domains page for more than a few hours, check your that the MX record values and priority have been correctly entered in your domain host.

You can also contact Google Cloud Support to help guide you to change your MX records for Gmail.

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