cPanel: Set up MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records

Step 1: Sign in to your domain host
  1. Leave the Google Admin console setup instructions open.
  2. Open a new browser tab or window and sign in to cPanel for the domain you want to use with G Suite.
Step 2: Go to your DNS records
  1. In your control panel, scroll down to the Email section.
  2. Click MX Entry.

    In the Email section, MX Entry is selected.

Step 3: Delete existing MX records
  1. In the MX Entry window, scroll down to the MX Records table.
  2. If you don’t have any MX records to remove, go to step 4 to add the G Suite MX records.
  3. Next to an existing MX record, click Remove.

    The Remove and Delete buttons are shown for an MX record in the MX Records table.

  4. Click Delete to confirm.
  5. Repeat steps 3 and 4 to remove the existing MX records.
Step 4: Add the new MX records
To direct your email to your Google Workspace account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. Under Add New Record, in the Priority field, enter 1.
  2. In the Destination field, enter

    Do not include a period (.) at the end of the MX record. 

    An MX record is entered in the Add New Record section, and the Add New Record button is selected.

  3. Click Add New Record.
  4. Repeat steps 1–3, entering each value from the table above.

    You’ll see your new MX records in the MX Records table. 

    All MX records have been added to the MX Records table.

  5. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
Step 5: Tell Google to find your new MX records
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. Check the boxes to confirm:

    1. You've created accounts for all existing email addresses in your organization.

    2. You're ready to stop receiving messages at your old email provider and start receiving them in Google Workspace.

  3. Click Continue.

  4. Scroll to the bottom of the next page and click Activate Gmail.

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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