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IPOWER: Set up G Suite MX records

Change your MX records to start using G Suite

You’re now ready to verify your domain (if you haven’t already) and set up Gmail as your business email for your domain (yourcompany.com).

To do this, log into your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the process, step by step.

If you purchased your domain from Google when you signed up for G Suite, you don’t need to update anything and you can start using Gmail now. To start using Gmail, sign in at mail.google.com with your G Suite username and password. If you’re already signed in to the Google Admin console, click the App Launcher App Launcher in the top-right corner of the screen and then click Gmail Gmail .
Before you start
Before updating your MX record settings, you should have already:
  • Verified that you own your domain.

    Or you can verify now with an MX record. We’ll show you how.

  • Created user accounts for your team in G Suite.

    If your team members already use email with your domain, you have to create their user accounts in G Suite before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

Let's Get Started

These instructions walk you through updating MX records to your IPOWER domain. IPOWER not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you're still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign in again by going to admin.google.com and entering your Google Apps email address (this email address ends with @yourcompany.com and is not an @gmail.com address) and your password.

  2. At the top of the Admin console, also called the dashboard, click Set up Gmail.

    Set up Gmail button

    If you don't see the Setup Wizard, you can still set up your MX records directly from your Admin console. To do so, first click Domains, and then click Add/remove domains. Next, click Set up Google MX records for your domain. Select your domain host from the drop-down list to see the instructions on how to set up your MX records.

    Set up Google MX records link

  3. Click Set up email to confirm.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the G Suite Setup Wizard. Continue to step 1 of the Setup Wizard instructions.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your IPOWER account
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the IPOWER site at ipower.com.

    Whenever you see the G Suite icon in these instructions, you’ll complete that step in the G Suite Setup Wizard.
  3. In the top right corner of the IPOWER site, click Log In.
  4. Enter the account username or domain and password that you created when you purchased your domain from IPOWER, and click Log In.

    Log In button

    If you don’t know your account information, you can reset your password or contact IPOWER support.

  5. In the G Suite Setup Wizard, check the I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the IPOWER domain settings
  1. In the IPOWER site, click DomainCentral in the Control Panel.

    Domain Central icon

  2. Click the domain name you want to update the MX records for. In this example, we'll use the domain td-ipower.com, but you'll see your own domain name instead.

    Domain link

  3. Click DNS in the My Domains section. You're now in the IPOWER domain management settings.

    DNS button

  4. In the Modify drop-down list, select MX Record.

    MX record type option

  5. In the G Suite Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

Click below for the next step.
3. Delete existing MX records
  1. Scroll down to MX Records section. In the Action drop-down list, click Remove next to any existing records. These records start with mx. followed by your domain name in the Points To column.
    Note: Delete only MX records. Do not delete any A, AAAA, CNAME, SRV, or TXT records. Don't worry, you'll add new MX records in the step below.

    Remove drop-down option

  2. Click OK in the dialog box that displays to confirm.

    Confirm MX record removal with OK button

    You'll see a green confirmation message that the record has been deleted.

    MX Record deleted confirmation message

  3. In the G Suite Setup Wizard, check the I have deleted existing MX records box.

    I have deleted existing MX record checkbox

Click below for the next step.
4. Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Note: These are the G Suite mail servers, and we include multiple servers in case one fails or requires maintenance.
  1. In the Priority field, enter 1.

    MX Priority field

  2. Leave the Host field blank, and enter ASPMX.L.GOOGLE.COM in the Points To field.

    MX Points To field

  3. Click Add to confirm the record.

    Add button

  4. Repeat Steps 1-3, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    All MX records added

    If you make a mistake after adding a record, you can edit it by clicking Edit from the Action drop-down menu, and add the record again.

    Edit drop-down menu option

  5. If you need to verify your domain, repeat the steps above to add the unique MX verification record provided by the G Suite setup wizard. Copy the entire record (ends in mx-verification.google.com) and paste it into the Value/Answer/Destination/Target column. Make sure this record's priority is set to Low or with a number of 15 or greater.

    Skip this step if you've already verified by another method (like TXT record, HTML file, or meta tag). This MX record verifies your domain.

    MX records table with the verification record at the top.

  6. In the G Suite Setup Wizard, check the I have created MX records with these values box and click below for the next step.

    I created MX records with these values checkbox

5. Complete MX records setup
In the G Suite Setup Wizard, check the I have saved the MX records box and then click Verify.

Verify button

Congratulations! Your business email for your domain has now been directed to the G Suite mail servers.

To start using Gmail, sign in to admin.google.com with your G Suite username and password, click the App Launcher App Launcher  in the top-right corner of the screen, and then click Gmail Gmail .

Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.

If you see the MX records setup validation in progress message on the Domains page for more than a few hours, check that the MX address records and priorities are entered correctly in your domain host.

You can also contact G Suite Support to help guide you through changing your MX records for Gmail.

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