Customize a G Suite service address
You can make it easy for users to find your core G Suite services by creating custom web addresses—also known as URLs—to each service. For example, with a custom address, users can sign in to their Gmail account at mail.yourdomain.com instead of at the longer default address mail.google.com/a/yourdomain.com. You can create custom addresses in your primary and secondary domains for services, including Gmail, Google Calendar, Google Sites, and others.
To point a custom address you've already created to a different service, you must first deactivate the existing address. Allow three hours for the address to expire. After it's deactivated, you can set up the address for a different service.
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
From the Admin console dashboard, go to Company profile Custom URLs.
To see Company profile, you might have to click More controls at the bottom.
- Select the domain you want to update from the drop-down list.
- If necessary, click Change URL and fill in the form to create a custom address for each available service, typing a prefix for each new web address. Sample prefixes for Google services include mail, calendar, drive, sites, and groups.
- Click Save changes.
- Follow the instructions that appear to add a CNAME record with your domain host and add a record for each service address you're customizing. For example, to create the Gmail address mail.yourdomain.com, add a CNAME record that points mail to ghs.googlehosted.com.
To add a CNAME record, sign in to your account on your domain host's website, not with Google. (You might have already done this to verify your domain, in which case you'll find that the steps are similar.) For instructions, see Add a CNAME record.
- Click I've completed these steps.
If you see an error message, check the the following:
- The custom URL may be in use as a customized Google Sites address. For details, see Customize a Google Site address.
- The custom URL may be in use as a service access URL.
- You entered duplicate URLs.
Note that if you've activated a secure protocol on your domain, Google Custom URL redirection does not work as it is not compatible with TLS/SSL redirection which forces encrypted browsing. The URL http://mail.domain.com is redirected to https://mail.domain.com instead of https://mail.google.com/a/domain.com.