Set up auto replies for a group

This feature requires turning on Google Groups for Business.

As a G Suite Groups administrator, you can set up auto replies for your groups. Auto replies are messages sent automatically when people email the group. These replies let senders know their messages have been received, which is especially useful for groups such as support forums.

You can set up different auto replies for different types of users

To set up auto replies for a group:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Groups.

    To see Groups, you might have to click More controls at the bottom.

  3. Point to a group, and click Edit settings.
  4. At the bottom of the page, click advanced settings. You’re taken to the group's permissions page in Groups.
  5. From the menu on the left, select Settings and then Email options.
  6. In the Auto replies section, select the boxes next to the replies you want to turn on, then enter a message.

    You can set up separate auto replies for internal and external members and non-members.

  7. Click Save.
  8. (Optional) For groups that have email aliases: If you want auto replies to be sent from the group's email alias, create a separate group with the alias as the primary email address. Otherwise, messages sent to a group's email alias receive replies from the group's primary email address:  PrimaryGroupAddress+noreply@domain.com.
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