Manage your groups

Set up auto replies for a group


This article is for G Suite administrators. To manage your own groups, visit the Google Groups help.
This feature requires turning on Google Groups for Business." "

Auto replies are messages sent automatically when people email the group. These replies let senders know their messages have been received, which is especially useful for groups such as support forums.

You can set up different auto replies for different types of users.

Set up auto replies

Using new Groups

 

  1. Sign in to Google Groups.
  2. Click the name of a group.
  3. On the left, go to Group settingsand thenEmail options.

  4. In the Auto replies section, check the boxes next to the replies that you want to turn on and then enter a message.

    You can set up separate auto replies for internal and external members and non-members.

  5. Click Save changes.
Using classic Groups

 

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage group
  5. On the left, click Settings  and then  Email options.
  6. In the Auto replies section, check the boxes next to the replies that you want to turn on and then enter a message.

    You can set up separate auto replies for internal and external members and non-members.

  7. Click Save.
  8. (Optional) For groups that have email aliases: If you want auto replies to be sent from the group's email alias, create a separate group with the alias as the primary email address. Otherwise, messages sent to a group's email alias receive replies from the group's primary email address:  PrimaryGroupAddress+noreply@domain.com.
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