Switch to Google Talk
If you change your mind and want to switch back to Google Talk for all users in your organization's domain, you can disable the Hangouts chat service using the Admin console. Be sure your users understand what features will, and will not be available to them.How to switch to Google Talk
Hangouts chat can be turned off for everyone in the organization, or for users in specific organizational units:
- Sign in to the Admin console.
- Click click Apps, then click G Suite > Talk/Hangouts.
- Click Advanced settings.
- In the Organizations section near the top of the page, select your domain or the organizational unit for which you want to disable Hangouts.
- In the Chat section, select Google Talk only.
Your users will see these differences if you switch to Google Talk:
ChatPrevious Chat/Talk settings
Previous settings are restored.
Chat History settings may not be preserved when the G Suite chat option is changed (for example, if you enable or disable Hangouts chat). Verify the Chat History settings are correct for the selected chat option.
Users will not be able to access the group conversations, although group conversation history will still be available.
Users can continue using the Hangouts app, but they won't be able to do certain things, such as participating in group chats, or using autocomplete when typing the name of a contact to message. Also, if users try to chat with someone who they haven't chatted with previously, the new user won't receive the chat invitation. (The workaround is to chat with a new user on the desktop before attempting to do so on an Android device.)
Users who have downloaded the Hangouts app for their iOS device or for Chrome will not be able to use it until Hangouts is re-enabled.
Users will not be able to use chat in plus.google.com until Hangouts is re-enabled.
Video callsWhat to tell users if you don't enable Hangouts
If you decide not to enable Hangouts chat for your domain, your users will not be able to chat in the Chrome app or in Google+ (plus.google.com) or use the Hangouts iOS app. However, they will be able to continue to use the Hangouts Android app (what was previously the Google Talk Android app) for messaging and video calls.
Take a look at these scenarios to understand what happens if Hangouts chat is not enabled for your domain:
Users can chat in Gmail and make multi-way video calls from Gmail, Google Calendar, and Google+.
In Google+, users can start video calls from several different places:
- From the Start a video call link
- From hangouts.google.com/start
- From the Events page
- From the Hangouts On Air page
Users can chat and make video calls from Gmail.
Users can still chat 1-on-1 and make video calls with Hangouts Android app.