Ensuring that our customers' data is safe, secure and always available to them is one of our top priorities. To demonstrate our compliance with security standards in the industry, Google has sought and received security certifications such as ISO 27001 certification and SOC 2 and SOC 3 Type II audits. For customers who are subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA), G Suite and Cloud Identity can also support HIPAA compliance.
Under HIPAA, certain information about a person’s health or health care services is classified as Protected Health Information (PHI). G Suite and Cloud Identity customers who are subject to HIPAA and wish to use G Suite or Cloud Identity with PHI must sign a Business Associate Agreement (BAA) with Google.
G Suite and Cloud Identity customers are responsible for determining whether they are subject to HIPAA requirements and whether they use or intend to use Google services in connection with PHI. Customers who have not signed a BAA with Google must not use Google services in connection with PHI.
Administrators must review and accept a BAA before using Google services with PHI. Google offers a BAA covering Gmail, Google Calendar, Google Drive (including Docs, Sheets, Slides, and Forms), Google Hangouts (chat messaging feature only), Hangouts chat, Hangouts Meet, Google Keep, Google Cloud Search, Google Sites, Google Groups, Google Tasks, Google Voice (managed users only), Jamboard, Google Vault services, and Google Cloud Identity Management.
We have published our G Suite and Cloud Identity HIPAA Implementation Guide to help customers understand how to organize data on Google services when handling PHI. This guide is intended for employees in organizations who are responsible for HIPAA implementation and compliance with G Suite and Cloud Identity.