Ensuring that our customers' data is safe, secure and always available to them is one of our top priorities. To demonstrate our compliance with security standards in the industry, Google has sought and received security certifications such as ISO 27001 certification and SOC 2 and SOC 3 Type II audits. For customers who are subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA), Google Workspace and Cloud Identity can also support HIPAA compliance.
Under HIPAA, certain information about a person’s health or health care services is classified as Protected Health Information (PHI). Workspace and Cloud Identity customers who are subject to HIPAA and wish to use G Suite or Cloud Identity with PHI must sign a Business Associate Agreement (BAA) with Google.
Workspace and Cloud Identity customers are responsible for determining whether they are subject to HIPAA requirements and whether they use or intend to use Google services in connection with PHI. Customers who have not signed a BAA with Google must not use Google services in connection with PHI.
We have published our Workspace and Cloud Identity HIPAA Implementation Guide to help customers understand how to organize data on Google services when handling PHI. This guide is intended for employees in organizations who are responsible for HIPAA implementation and compliance with Workspace and Cloud Identity.