Add password recovery information for users

To ensure that users can reach you or another administrator in your organization when they need help accessing their Google for Work account, add your contact information to the users' sign-in page. That way, if a user forgets their password, they can click Need help? on the sign-in page to find the appropriate phone number, email address, or other method for getting help from your staff.

To add contact information to your sign-in page:

  1. Sign in to the Google Admin console.
  2. From the dashboard, click Company Profile > Profile.
  3. In the Contact information section, add an email address, telephone number, or other information on contacting an administrator.
  4. Click Save changes.

When a user contacts you about a forgotten password, see Reset a user's password.

Was this article helpful?