Network Solutions: Set up Google Apps MX records

Change your MX records to start using Gmail

You’re now ready to set up Gmail as your business email for your domain (yourcompany.com).

To do this, you have to direct the email for your domain to the Google Apps servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place.

To get started, you’ll log in to your domain host, which manages technical settings for your domain. You’ll then update the MX record settings to direct your email to your Google Apps account. If you were already using email with your domain, you’ll start receiving messages in Gmail instead of at your old email provider.

If you purchased your domain from Google when you signed up for Google Apps, you don’t need to update anything and you can start using Gmail now. To start using Gmail, sign in at mail.google.com with your Google Apps username and password. If you’re already signed in to the Google Admin console, click the App Launcher icon in the top-right corner of the screen and then click Mail.
Before you start

 

Before updating your MX record settings, you should have already:
  • Verified that you own your domain.
  • Created user accounts for your team in Google Apps.

    If your team members already use email with your domain, you have to create their user accounts in Google Apps before you change the MX record settings for your domain. Otherwise, they won't be able to send or receive messages with their business address in Gmail. You can create accounts for new users later.

Let's Get Started

These instructions walk you through updating MX records to your Network Solutions domain. Network Solutions not your domain host? See instructions for other hosts.

Open the Setup Wizard
  1. If you verified your domain and are still signed in to your Admin console, skip to step 2.

    If you signed out of your Admin console, sign back in by entering your Google Apps email address (this email address ends with @yourcompany.com, and is not an @gmail.com address) and your password at admin.google.com.

  2. At the top of the Google Apps Admin Console (Dashboard), click Set up Gmail.

    Set up Gmail button

    If you don't see this Wizard, you can still set up your MX records directly from your Admin Console. To do so, click Domains, and then click Set up Google MX records for your domain. You can then choose your domain host from the drop-down list to see the instructions to set up your MX records. (Can't see Domains in your Admin Console? Click More Controls.)

    Set up Google MX records link

  3. Confirm by clicking Set up email.

    Set up email button

  4. You should now see the Log in to your domain host's website step in the Google Apps Setup Wizard.

    Log in to your domain host’s website

Setup Wizard Instructions

1. Log in to your Network Solutions account
  1. Leave the Google Apps Setup Wizard open.
  2. Open a new browser window and go to the Network Solutions site at NetworkSolutions.com.

    Whenever you see the Google Apps icon in these instructions, you’ll complete that step in the Google Apps Setup Wizard.
  3. On the Network Solutions site, click Log In at the top of the page.

    Network Solutions Login button

  4. Enter the email address and password that you created when you purchased your domain from Network Solutions, and click Login.

    If you don’t know your account information, you can reset your password or retrieve your user ID or contact Network Solutions support.

    Network Solutions Login Credentials

  5. In the Google Apps Setup Wizard, check the I have successfully logged in box.

    I have successfully logged in

Click below for the next step.
2. Go to the Network Solutions domain settings
  1. In the Network Solutions site, scroll down to My Domain Names, and click Edit DNS.

    Edit DNS link

  2. Click Change Where Domain Points in the Advanced DNS Settings section.

    Change Where Domain Points button

  3. Select Advanced DNS and click Continue.

    Advanced DNS option

  4. Scroll down to Mail Servers (MX Records) and click Edit MX Records.

    Edit MX Records button

  5. In the Google Apps Setup Wizard, check the I have opened the control panel for my domain box.

    I have opened the control panel for my domain checkbox

Click below for the next step.
3. Delete existing MX records
  1. Select all MX records under Mail Server, and click Continue. Don't worry, you'll add new ones in the step below.

    Delete checkbox

  2. In the Google Apps Setup Wizard, check the I have deleted existing MX records box.

    I have deleted existing MX record checkbox

Click below for the next step.
4. Add new MX records

To direct your email to your Google Apps account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX Server Address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Note: The values are the Google Apps mail servers, and we include five servers in case one fails or requires maintenance.
  1. Scroll down again to Mail Servers (MX Records) and click Edit MX Records.

    Edit MX Records button

  2. In the Priority field, enter 1.

    MX Priority field

  3. In the Mail Server field, enter ASPM.L.GOOGLE.COM.

    MX Mail Server field

  4. Repeat Steps 2 and 3, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    All MX records added

  5. When you have entered all the values above, click Continue at the bottom of the screen.

    Continue button

  6. Click Save Changes to confirm your new records.

    Save Changes button

    Your new MX records will be displayed in the middle of the page.

    All MX records saved

  7.  In the Google Apps Setup Wizard, check the I created MX records with these values box.

    I created MX records with these values checkbox

Click below for the next step.
5. Complete MX records setup
In the Google Apps Setup Wizard, check the I have saved the MX records box, then click Verify.

Verify button

Congratulations! Your business email for your domain has now been directed to the Google Apps mail servers.

To start using Gmail, sign in to admin.google.com with your Google Apps username and password, click the App Launcher icon in the top-right corner of the screen, and then click Mail.

 

Note: The change may take up to several hours to update, so you may not receive new email messages in Gmail immediately. Until then, if you have been using another service for your email, you'll continue to receive messages at your old email provider.

If you see a MX records setup validation in progress message in the Domains page for more than a few hours, check your that the MX record values and priority have been correctly entered in your domain host.

You can also contact Google for Work Support to help guide you to change your MX records for Gmail.